Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Ericka Castro

Fort Worth,TX

Summary

Proven team player and efficient cashier, excelled at CiCis Pizza by mastering cash register operation and demonstrating exceptional customer service. Known for reliability and a cooperative attitude, significantly contributed to store success through accurate transaction handling and fostering customer loyalty. Skilled in both team collaboration and time management, consistently met and exceeded work expectations.

Overview

3
3
years of professional experience

Work History

Cashier

CiCis Pizza
05.2022 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Everything

Chicken Express
08.2021 - 05.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Education

Diploma -

Everman Academy
Everman, Tx
05.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Reliability and punctuality
  • Product restocking
  • Order Packaging
  • Customer service excellence
  • Cash Register Operation
  • Honest and Dependable
  • Active Listening
  • Team Collaboration
  • Cooperative Attitude
  • Basic Mathematics

Languages

Spanish
Native or Bilingual

Timeline

Cashier

CiCis Pizza
05.2022 - 03.2024

Everything

Chicken Express
08.2021 - 05.2022

Diploma -

Everman Academy

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Ericka Castro