Ericka Charles
Tampa,FL
Summary
Dynamic Supervisor with a proven track record at Mamas Soul Food, enhancing business systems for peak efficiency and elevating customer satisfaction. Expert in staff management and inventory control, demonstrating exceptional team leadership and multitasking abilities. Achieved significant improvements without specifying numerical percentages, blending hard and soft skills to exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Supervisor
Mamas Soul Food
07.2022 - Current
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Quickly and accurately counted drawers at start and end of each shift.
Education
Associate of Arts - Nursing
Hillsborough Community College
10451 Nancy Dr, Tampa, Fl 3361904.2025
Skills
- Inventory Control
- Team Leadership
- Multitasking Abilities
- Work Ethic and Integrity
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Supervisor
Mamas Soul Food
07.2022 - Current
Associate of Arts - Nursing
Hillsborough Community College
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