Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ericka Cunningham

Houston

Summary

Results-driven Quality Assurance Analyst with 5+ years of experience in software testing, data validation, and process improvement. Known for using data to identify issues, streamline workflows, and ensure high-quality deliverables. After a company-wide layoff, applied these skills in education to drive performance through data analysis. Now seeking to return to QA to focus fully on analytics, testing, and quality-driven outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

ELA Lead Teacher

Arrow Academy
Houston
01.2021 - Current
  • Translated student performance data into actionable insights—an experience transferable to QA/data analysis roles
  • Maintained detailed records and dashboards tracking trends and growth
  • Reinforced precision, documentation, and communication under high-stakes accountability

Center Director

Childcare Network
Watauga
01.2019 - 01.2021
  • Built Excel-based tracking tools and reports to streamline operations
  • Led evaluations using performance metrics and operational data
  • Strengthened leadership, auditing, and compliance skills

Center Manager

Harris County Education Head Start
Houston
01.2016 - 01.2017
  • Utilized data analysis to monitor and improve program performance, including lesson plan accuracy and teaching quality.
  • Managed compliance reporting using a systematic approach to data entry and recordkeeping.
  • Collaborated across departments to streamline processes and ensure full program participation.

Lead Quality Assurance Analyst

Stewart Title
Houston
01.2013 - 01.2016
  • Led QA testing cycles across multiple enterprise-level projects
  • Created and executed test cases; performed regression and user acceptance testing
  • Analyzed business requirements and flagged inconsistencies early in the development process
  • Used SharePoint to manage QA documentation and track decision history
  • Collaborated with development and operations teams to ensure smooth deployments

Quality Assurance Analyst

Stewart Title
Houston
01.2011 - 01.2013
  • Performed end-to-end testing for internal applications
  • Logged bugs and tracked resolutions, maintaining clear communication with stakeholders
  • Ensured data integrity and system reliability through thorough test execution

Education

M.S. - Education

Keiser University
05.2016

B.S. - Human Services

Texas Southern University
05.2009

Skills

  • Manual Testing
  • Test Cases
  • UAT
  • Regression Testing
  • Bug Reporting
  • Excel (Advanced)
  • SQL
  • Python
  • Power BI
  • Tableau
  • SharePoint
  • Jira (familiar)
  • Agile
  • Waterfall
  • Documentation
  • Process Mapping
  • Cybersecurity Fundamentals

Certification

Google Cybersecurity Certificate, Coursera, 06/24

Accomplishments

  • Improved testing workflows and documentation at Stewart Title, reducing QA review time by 15%
  • Boosted student performance by 97% through data-informed instructional planning

Timeline

ELA Lead Teacher

Arrow Academy
01.2021 - Current

Center Director

Childcare Network
01.2019 - 01.2021

Center Manager

Harris County Education Head Start
01.2016 - 01.2017

Lead Quality Assurance Analyst

Stewart Title
01.2013 - 01.2016

Quality Assurance Analyst

Stewart Title
01.2011 - 01.2013

M.S. - Education

Keiser University

B.S. - Human Services

Texas Southern University

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