Ericka Downing
Sulphur,LA
Summary
Accomplished Certified Nursing Assistant with experience at DeRidder Care Center, excelling in patient care and collaboration. Enhanced patient satisfaction scores through process improvements. Proficient in HIPAA compliance and compassionate care, with expertise in collecting vital signs and supporting Alzheimer's and dementia patients. Reliable team player dedicated to maintaining high standards of care.
Overview
10
10
years of professional experience
Work History
Certified Nursing Assistant
DeRidder Care Center
DeRidder, LA
01.2023 - 12.2024
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored and documented vital signs, ensuring timely communication of changes to nursing staff.
- Collaborated with interdisciplinary team to develop and implement individualized care plans for patients.
- Educated patients and families on health maintenance and disease prevention strategies.
- Assisted in maintaining a clean and safe environment, adhering to infection control standards.
- Implemented process improvements that enhanced patient satisfaction scores within the facility.
Mental Health Technician
Nexus Children's Hospital
Houston, TX
05.2022 - 01.2023
- Monitored patient behavior and mental health status to ensure safety and well-being.
- Assisted in implementing individualized care plans tailored to patients' needs.
- Documented patient progress and maintained accurate records for treatment continuity.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies.
- Provided crisis intervention support, de-escalating potential conflicts effectively.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Dental Assistant
Highland Dental Center
Baton Rouge, LA
07.2019 - 12.2019
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant
Premier Dental
Baton Rouge, LA
12.2016 - 06.2019
- Managed appointment scheduling to enhance patient flow and reduce wait times.
- Learned to operate dental software for record-keeping and appointment management.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Dental Assistant
Care South
Baton Rouge, LA
05.2015 - 12.2016
- Assisted in patient preparation, ensuring comfort and understanding of procedures.
- Sterilized dental instruments following strict health and safety protocols.
- Maintained organized patient records to support efficient office workflow.
- Supported dentists during procedures by providing necessary tools and materials.
- Educated patients on post-treatment care to promote optimal recovery.
- Collaborated with team members to maintain a clean and safe work environment.
Education
Certificate - Nurse Assistant
Pima Medical Institute
05-2022
Certificate - Nurse Assistant
Pima Medical Institute
05-2022
Certificate of Technical Studies - Dental Assistant
Delta College Of Arts And Technology
Baton Rouge, LA08-2015
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Compassionate
- Bathing assistance
- Basic life support
- Alzheimer's and dementia care
Timeline
Certified Nursing Assistant
DeRidder Care Center
01.2023 - 12.2024
Mental Health Technician
Nexus Children's Hospital
05.2022 - 01.2023
Dental Assistant
Highland Dental Center
07.2019 - 12.2019
Dental Assistant
Premier Dental
12.2016 - 06.2019
Dental Assistant
Care South
05.2015 - 12.2016
Certificate - Nurse Assistant
Pima Medical Institute
Certificate - Nurse Assistant
Pima Medical Institute
Certificate of Technical Studies - Dental Assistant
Delta College Of Arts And Technology