Ericka Dozie
Chicago,IL
Summary
Professional with comprehensive experience ready for this role. Equipped with strong leadership, problem-solving, and strategic planning skills, known for team collaboration, adaptability, and consistently delivering results with a focus on integrity and accountability.
Overview
18
18
years of professional experience
Work History
Special Education Classroom Assistant
Chicago Public Schools
08.2023 - Current
- Responsible for assisting Special Education Teachers in providing instruction to students with IEP's.
- Assists ELA and math teachers with small group instruction to ensure students increased academic performance.
- Implementing S.T.E.M education instruction bridges to assist students who are currently not preforming at grade level.
Special Education Classroom Assistant (Substitute)
Chicago Public Schools
06.2022 - 07.2023
- Assisted Special Education Teachers in elementary schools, reinforcing efforts with children with various disabilities.
- Responsible for taking notes for students unable to do so themselves, corrected homework assignments and examinations.
- Assisted teachers in maintaining written records of students' behavior.
Operating Officer
Legacy Condominium Developments, LLC
06.2020 - 10.2022
- Responsible for purchasing construction materials for job sites.
- Researched and evaluated on and off market properties analyzing cost and profit data.
- Performed initial property inspection with construction team to determine scope of work and budget costs.
- Conducted due diligence research to determine possible building and legal violations.
- Managed each phase of the project to ensure timely completion including requesting draws and paying contractors.
- Collaborated with contractors, attorneys and other key stakeholders to ensure property is compliant and ready for transfer of ownership.
COE Specialist II
Uber Technologies, Inc.
07.2018 - 06.2020
- Interacted with multiple functions within Uber routinely for better customer experiences.
- Accurately documented caller information according to pre specified KB procedures.
- Maintained average 4.6 CSAT by following KB and providing exceptional customer support.
- Assisted with pilot COE program implemented to restructure current process for providing support to shippers and freight partners.
- Delivered fast and knowledgeable support for routine questions and service complaints, via u-chat and e-mail.
Associate Agent
Redfin Corporation
08.2016 - 07.2018
- Established and maintained effective relationships with peers and upper management to drive team success toward sales, service and operational excellence.
- Reviewed all closing documents and commission statements for discrepancies prior to final review by the corporate office.
- Submitted up-to-date activity and production logs to agency management for review.
- Pursued education in technology enhancements within the company to continue professional development used to grow and sustain clientele.
Real Estate Developer Assistant
Steele Consulting Group
01.2017 - 01.2018
- Responsible for writing leases and sales contracts, negotiating final offer price and contractual terms
- Assisted in managing and selling $6 million in Real Estate Inventory consisting of land and new construction housing.
- Conducted market analysis of recent property sales to assist clients with accurate pricing.
- Collaborated with clients, attorneys, financial institutions and all other departments within the company throughout each phase of construction and closing.
- Established loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
Senior Logistics Analyst
TMC/ C.H. Robinson Worldwide Inc.
11.2006 - 08.2016
- Successfully managed accounts receivable and financial reporting for the largest grossing account, with a transportation budget of $156 million.
- Built strong relationships with carriers and regional transportation managers by facilitating weekly meetings to discuss accounts payable, carrier aging discrepancies and multiple contractual iterations.
- Anticipated freight needs by analyzing past orders and volume to accurately project order fulfillment.
Education
Real Estate Appraiser Trainee License - Real Estate Appraisal
Appraisal Institute
Chicago, IL12-2024
Post Baccalaureate Paralegal -
Roosevelt University
Chicago, IL12-2013
Bachelor of Arts - Political Science
DePaul University
Chicago, IL06-2007
Skills
- Real Estate Development
- Real Estate Leasing & Sales
- Building and Legal Compliance
- Pipeline Management
- Analytical Reasoning
- Highly Detail Oriented
- Performance Metrics
- Team Leadership
- P&L Statements
- Supervision & Follow-up
- Report writing
- Work coordination
- Innovation and creativity
- Strategic planning
Licenses -Real Estate Agent Chicago, IL
Fathom Realty- Commercial & Residential leasing and sales.
Timeline
Special Education Classroom Assistant
Chicago Public Schools
08.2023 - Current
Special Education Classroom Assistant (Substitute)
Chicago Public Schools
06.2022 - 07.2023
Operating Officer
Legacy Condominium Developments, LLC
06.2020 - 10.2022
COE Specialist II
Uber Technologies, Inc.
07.2018 - 06.2020
Real Estate Developer Assistant
Steele Consulting Group
01.2017 - 01.2018
Associate Agent
Redfin Corporation
08.2016 - 07.2018
Senior Logistics Analyst
TMC/ C.H. Robinson Worldwide Inc.
11.2006 - 08.2016
Real Estate Appraiser Trainee License - Real Estate Appraisal
Appraisal Institute
Post Baccalaureate Paralegal -
Roosevelt University
Bachelor of Arts - Political Science
DePaul University
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