Ericka Guyatt
Odessa,TX
Summary
I am looking forward working in a professional environment, and becoming a member of a thriving team. Results-oriented and effective at coordinating documents and processes between departments, individuals and government offices. I am a problem solver and organizer. Skilled in data entry accuracy and security. Hardworking with several years of excellent customer service. I am somewhat knowledgeable in credit procedures. As a detail-oriented team player I have strong organizational skills, and am able to handle multiple projects simultaneously with a high degree of accuracy. I am hardworking and eager to learn. I have a positive attitude, and willingness to take on added responsibilities to meet team goals.
Overview
48
48
years of professional experience
Work History
Loan Processor
NBA
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Checked packages for appropriate documentation.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering loans.
- Upheld complete confidentiality of all submitted information according to release guidelines.
Mail Clerk
Snelling Staffing
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
FLEET ASSISTANT
BIRD ELECTRIC ENTERPRISES………………………………………………..
11.2002 - 01.2022
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing regular maintenance.
- Submitted detailed reports on mileage, repairs, maintenance and other necessary expenditures during drives.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Supervisor
02.2013 - 02.2014
- Filing and keeping all the DOT records as well as the vehicle agreements
- I used several programs each day to complete my daily task
- I kept the records for registrations and inspections to be in compliance with DOT guidelines
- I went several times a week to the DMV to register the fleet vehicles
- I maintained all of the records for each department and notified the supervisors of vehicles which needed to have work done, such as oil changes and so forth
- I entered new vehicles into one program which classified each vehicle according to weight and whether it was apportioned., Evaluated customers for loan eligibility based on applications received
- Acted as liaison between customers and the bank to obtain all information to assist customers in loan process
- Assisted customers by matching best products to their financial needs to meet their financial goals.
House
01.2001 - 02.2014
- Cleaning house for 2 elderly people
- Caregiver for 1 person, took to appointments
Supervisor
Dawn Food Parkway
09.2012 - 02.2013
- Receive incoming mail, process, sort and deliver based on mail needs
- Keeping records of packages and mail sent and received
- Preparing packages and correspondence for mail., : Debra Kilgore 432-524-, Invoicing, A/R, A/P, sales, customer service, filing, credits, managing the office personnel
- I worked on QuickBooks daily
- Received inventory from foreign vendors as well as placed orders
- Working closely on a regular basis with a customs broker for our foreign imports
- Sent out invoices monthly and made collection calls weekly., : Calling customers, taking orders, filing, customer service, credits, and helping handling salesmen
- I sent out invoices and made collection calls.
Giver
Care
01.2003 - 09.2012
- Included but not limited to: Caring for my aging parents until they passed away
- I left my career so as to be available to take them to doctors appointments and so forth
- I took on odd jobs for income
- Those jobs consisted of anything from cleaning houses to driving the elderly to get groceries and to doctor’s appointments
- Please feel free to ask me about this time period.
Office Manager
Kilgore & More
05.2000 - 12.2002
Customer Service Representative
Dawn Food Products, Inc
08.2001 - 05.2002
Customer Service/Sales Representative
Kilgore & More
05.2000 - 07.2001
- Marketing and public relations as well as presentations and customer service
- Performed office work and was sales representative for the company.
Office Manager
Sun Loan Co
11.1999 - 03.2000
- Daily reports, projections, completing loan applications, closing loans, collections and verified residence and employment
- Turned in payroll and made weekly schedules
- I did various filing and phone calls related to collections and loans.
Education
American Commercial College
High School Diploma Graduate - undefined
Snyder High School
Skills
- Reading Comprehension
- Credit and Collections
- Short Sales
- Application Preparation
- Information Verification
- Bank Secrecy Act
- Loan Evaluations
- Financial History Reviews
- Processing Procedures
- Microsoft Office
- Sound Judgment
- Active Listening and Learning
- Invoice Preparation
- Complete Loan Applications
- 10-Key Data Entry
Timeline
Supervisor
02.2013 - 02.2014
Supervisor
Dawn Food Parkway
09.2012 - 02.2013
Giver
Care
01.2003 - 09.2012
FLEET ASSISTANT
BIRD ELECTRIC ENTERPRISES………………………………………………..
11.2002 - 01.2022
Customer Service Representative
Dawn Food Products, Inc
08.2001 - 05.2002
House
01.2001 - 02.2014
Office Manager
Kilgore & More
05.2000 - 12.2002
Customer Service/Sales Representative
Kilgore & More
05.2000 - 07.2001
Office Manager
Sun Loan Co
11.1999 - 03.2000
Loan Processor
NBA
Mail Clerk
Snelling Staffing
American Commercial College
High School Diploma Graduate - undefined
Snyder High School
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