Ericka Holston
Newnan,GA
Summary
Strategic Air Freight Supervisor with expertise in arranging and tracking shipments for international and domestic clients. Strong knowledge of freight forwarding and logistics. Proficient in using shipping and tracking software with strong attention to detail. Efficient with demonstrated success in coordinating and managing transport goods. Skilled in using transportation management systems and logistics software with strong knowledge of customs regulations and compliance requirements. Team-oriented and committed to improving efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Air Freight Supervisor
Dachser Se
12.2020 - Current
- Achieved consistent on-time deliveries by closely monitoring progress throughout each stage of the shipping process.
- Maintained accurate records of all shipments sent out through careful documentation practices.
- Train new team members on airfreight coordination processes, ensuring consistent quality in service delivery.
- Ensured timely delivery of goods with accurate scheduling and route planning.
- Streamlined communication between warehouse staff, drivers, and management to increase operational efficiency.
- Adhered to all relevant regulations and industry standards, ensuring that the company remained in compliance at all times.
- Improved freight loading efficiency by implementing strategic warehouse organization plans.
- Manage 7 key accounts daily
Air Freight Coordinator
DSV Air & Sea
06.2017 - 03.2020
- Enhanced shipment efficiency by coordinating airfreight activities and managing shipping documentation.
- Minimized shipment delays through proactive identification and resolution of potential issues in the shipping process.
- Requested freight , packing dimensions and weights.
- Maintained high levels of accuracy in documentation by conducting thorough reviews before submission to relevant parties.
- Verified complete and timely delivery of freight by attaining knowledge from clients to satisfy needs and completing paperwork to meet stringent requirements.
- Scheduled air bookings for hazardous and nonhazardous materials and simple and complex cargo shipments.
- Improved customer satisfaction with timely deliveries by tracking air shipments and providing regular updates to clients.
- Ensured compliance with international regulations by verifying export documents and maintaining accurate records of shipments.
- Manage
- Handled pricing and routing for over 20 international shipments every month.
Aviation Engine Specialist
Kuehne + Nagel
02.2017 - 06.2017
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Tracked engines and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of engines, minimizing delays.
- Registered vendors and customers on database to maintain updated roster.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
AOG Coordinator
Kuehne + Nagel
11.2011 - 02.2017
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed 2 inboxes and approximately 45 incoming emails per day from customers
Education
High School Diploma -
Lovejoy High School
Hampton, GA05.2002
Skills
- Regulatory knowledge
- Effective Communication
- Shipping coordination
- Logistics Management
- Freight scheduling
- Transportation Compliance
- Carrier Negotiations
Certification
- Certified Othello Poweruser, Dachser - January 2022
- Dangerous Goods , Dachser
Timeline
Air Freight Supervisor
Dachser Se
12.2020 - Current
Air Freight Coordinator
DSV Air & Sea
06.2017 - 03.2020
Aviation Engine Specialist
Kuehne + Nagel
02.2017 - 06.2017
AOG Coordinator
Kuehne + Nagel
11.2011 - 02.2017
High School Diploma -
Lovejoy High School
- Certified Othello Poweruser, Dachser - January 2022
- Dangerous Goods , Dachser
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