Ericka Mackay
La Quinta,CA
Summary
Professional caregiver prepared to bring compassion and efficiency to caregiving and other roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level remote position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Caregiver
In Home Supportive Services
04.2023 - Current
- Assisted clients with personal hygiene, grooming, and mobility to ensure comfort and dignity.
- Developed individualized care plans based on client needs and preferences for tailored support.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Coordinated with family members to address concerns and improve overall care experience.
Driver
Lyft Driver Service
04.2016 - Current
- Ensured timely and safe transportation of passengers to various destinations.
- Utilized navigation tools to optimize routes and reduce travel time.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Delivered exceptional customer service by addressing passenger inquiries and concerns.
Driver/Pet-Care/Caregiver
Soul-Care
01.2010 - Current
- Communicated effectively with clients to accommodate scheduling requests and preferences.
- Fostered strong relationships with clients, building trust through consistent, high-quality service.
- Expanded client base through word-of-mouth referrals due to outstanding pet care services provided consistently over time.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Provided compassionate care to clients, enhancing quality of life through daily assistance.
- Monitored patient health and reported changes to healthcare professionals for timely interventions.
Education
Certificate of Technical Studies -
Coachella Valley Adult School
Coachella, CACertificate of Technical Studies - Business Computers
Regional Occupational Program
Indio, CACertificate of Technical Studies - Microsoft Excel
Coachella Valley Adult School
Coachella, CA12-2023
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Team collaboration
- Patient assessments
- Records management
- Medical office administration
- Verbal and written communication
- Patient advocacy
Languages
English
Spanish
Timeline
Caregiver
In Home Supportive Services
04.2023 - Current
Driver
Lyft Driver Service
04.2016 - Current
Driver/Pet-Care/Caregiver
Soul-Care
01.2010 - Current
Certificate of Technical Studies -
Coachella Valley Adult School
Certificate of Technical Studies - Business Computers
Regional Occupational Program
Certificate of Technical Studies - Microsoft Excel
Coachella Valley Adult School