Ericka Minor Galvez
Medford,MA
Summary
Professional in Human Resources since 2007. I hold a Bachelor’s degree in Psychology and more than 10 years of experience working in different industries. I am focused on obtaining results that satisfy clients, identifying employee and company needs and working together to achieve goals.
Overview
17
17
years of professional experience
Work History
Caretaker
09.2020 - Current
- Perform responsibilities of a nanny for three kids currently 6, 3 and 9 months old
- Responsibilities include but are not limited to organizing and attending events that are beneficial to their development, assisting with school activities and homework, driving them to and attending extracurricular activities, organizing their schedule based on what their parents would like them to attend on a week to week basis
- Working together with the parents to meet their child developmental goal.
HR Coordinator Legislative Offices of Congressman of District 01 in Mexico
09.2018 - 09.2021
- Manage all human resource related duties during Congressman Minor’s campaign and throughout his eventual congress tenure as congressman of District 01 in Mexico
- Duties included but are not limited to managing payroll, vetting potential employees and recruiting qualified candidates for positions within the campaign
- Additional duties included maintaining the congressman’s agenda, conducting post meeting follow ups with other members of congress and assisting in all administrative matters throughout the congressman’s campaign and eventual tenure.
Caretaker
09.2016 - 08.2019
- Perform responsibilities of a nanny for two kids (an infant and a baby)
- Managed the schedule of the children
- Look for activities related to the kids age and help their development.
HR Coordinator LMI Aerospace
07.2015 - 09.2016
- Responsible for coordinating human resource activities and projects for their Mexicali branch which consisted of 100-150 employees
- Managed payroll for all employees with the use of payroll management software (TRESS system)
- Responsible for posting openings, recruiting and vetting potential candidates, conducting interviews, coordinating onboarding and training for new hires
- Additional responsibilities pertaining to existing employees included performing yearly evaluations, creating performance improvement plans for employees that were not meeting their yearly goals, and less enjoyable but unfortunately sometimes necessary duties such as coordinating layoffs and employee terminations
- Hold regular meetings with department directors to develop and implement projects aimed at addressing problem areas
- Oversaw that all objectives of these projects were met and that desired results were achieved at end of implementation
- Implemented measures that helped increase employee retention and reduce turnover in different departments
- Organized recreational events aimed at building a more positive workplace environment and enforcing the importance of teamwork.
Human Resources Supervisor Johnson Outdoors (NAPS)
11.2014 - 07.2015
- Oversaw all human resource related matters for an engine manufacturing plant with 80 – 100 employees
- Worked with company directors to identify problem areas, developed and implements projects to address them
- Responsibilities included but were not limited to posting job openings, conducting interviews and vetting potential candidates, negotiating salaries, managing payroll, maintaining personnel records, performance reviews, coordinating employee transfers, promotions, terminations and layoffs
- Responsible for ensuring that all employees follow all company policies
- Develop procedures aimed at helping those that did not by providing them with a clear set of objectives that had to be met before escalation to disciplinary action would be necessary.
HR Assistant Intuitive Surgical (NAPS)
05.2012 - 11.2014
- Assist individuals in filling out applications or questionnaires, contact individuals to be interviewed
- In charge for recruitment and selection, evaluate profile’s candidates for medical industry
- Have documentation and records in order of candidates and employees
- Motivational and Recreational events to the employees
- Look for different recruitment sources and hire
- Payroll (TRESS)
- Training, evaluates the effectiveness of training sessions and programs for the purpose of determining whether changes need to be made to ensure appropriate skills development
- Layoffs.
Recruiter Telvista Call Center
06.2008 - 05.2012
- In charge of massive hiring, every two weeks around 70 people for bilingual and sales call center agents
- Compile record and code results and data from interview or survey
- Participate in Recruiting sources, participate in job fairs
- Direct contact with customers, their requirements, update headcount
- Implement new projects
- Job proposal, introducing personnel
- Implement measures to reduce rotation and absenteeism
- Work under pressure
- Contact individuals to be interviewed
- Application and interpretation of psychometric tests.
HR Assistant Telvista Call Center
09.2007 - 06.2008
- Contact individuals to be interviewed
- Assist individuals in filling out applications or questionnaires
- Application and interpretation of psychometric tests
- Have documentation and records in order of candidates and employees
- Application and interpretation of psychometric tests.
Call Center Agent Telvista
07.2007 - 09.2007
- Answer calls, handle customer inquiries manage and resolve customer complaints identify and escalate priority issues
- Customer Service.
Education
Bachelor’s degree - Psychology
Skills
- English and Spanish speaker
- Computer skills
Timeline
Caretaker
09.2020 - Current
HR Coordinator Legislative Offices of Congressman of District 01 in Mexico
09.2018 - 09.2021
Caretaker
09.2016 - 08.2019
HR Coordinator LMI Aerospace
07.2015 - 09.2016
Human Resources Supervisor Johnson Outdoors (NAPS)
11.2014 - 07.2015
HR Assistant Intuitive Surgical (NAPS)
05.2012 - 11.2014
Recruiter Telvista Call Center
06.2008 - 05.2012
HR Assistant Telvista Call Center
09.2007 - 06.2008
Call Center Agent Telvista
07.2007 - 09.2007
Bachelor’s degree - Psychology
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