Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Hi, I’m
Ericka Pedemonte
Frederick,MD
Summary
Overview
10
years of professional experience
Work History
Home Depot
Merchandising Associate
04.2021 - Current
Job overview
- Picked and packed order items.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Partnered with merchandising team to create and implement profitable pricing strategies.
Diversified
Cleaning Supervisor
10.2020 - Current
Job overview
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Placed orders for housekeeping supplies and guest toiletries.
- Collaborated with other supervisors to develop best practices for efficient operations across multiple locations.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Rimac Seguros
Operations Executive
01.2017 - 09.2018
Job overview
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Assigned delegates to manage high volume of e-mails and call transfers.
- Performed statistical analyses to gather data for operational and forecast team needs.
Marxtelcom SAC
Sales Supervisor
02.2014 - 01.2017
Job overview
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Maintained up-to-date knowledge of products and services offered to customers.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
Frederick Community CollegeFrederick, MD
from English-as-a-Second-Language Education
09.2023
University Overview
Universidad Tecnologica Del PeruLima, Peru
Associate of Science from Marketing
2018
University Overview
Universidad Peruana De Ciencias AplicadasLima, Peru
Associate of Science from Industrial Engineering
06.2015
University Overview
Santa Maria De La MercedLima, Peru
GED
12.2010
University Overview
Skills
- Inventory counting
- Trend Monitoring
- Packing and shipping
- Sales Techniques
- Organization and Categorization
- Product picking
- Merchandise Stocking
- Product Labeling
- Sales Strategies
- Marketing Strategies
- Purchasing and planning
- Business Management
- Stock replenishment
- Stocking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Merchandising Associate
Home Depot
04.2021 - Current
Cleaning Supervisor
Diversified
10.2020 - Current
Operations Executive
Rimac Seguros
01.2017 - 09.2018
Sales Supervisor
Marxtelcom SAC
02.2014 - 01.2017
Frederick Community College
from English-as-a-Second-Language Education
Universidad Tecnologica Del Peru
Associate of Science from Marketing
Universidad Peruana De Ciencias Aplicadas
Associate of Science from Industrial Engineering
Santa Maria De La Merced
GED
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