Sales Associate
Alabama Pool Works
- Assisted customers in selecting pool products and services, enhancing overall customer satisfaction.
- Educated clients on pool maintenance techniques, improving product knowledge and usage.
- Managed inventory levels efficiently, ensuring availability of popular items for customer needs.
- Collaborated with team members to streamline sales processes, increasing operational efficiency.
- Processed transactions accurately and promptly, maintaining cash handling integrity.
- Conducted follow-up communications with customers post-purchase to ensure satisfaction and retention.
- Supported promotional events by setting up displays and engaging with potential customers effectively.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming shopping environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
