Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Experienced in
Timeline
Generic

Ericka Tolosa

Strategic Business & Senior Account Leader
Austin,TX

Summary

Driven and analytical professional with keen ability to lead teams and solve complex business challenges. Possesses deep understanding of market analysis and strategic planning, combined with strong skills in project management and client relations. Capable of driving significant improvements in operational efficiency and profitability.

  • Strategic and results-driven advertising leader with 17+ years of experience in client services and account management.
  • Proven track record of delivering strategic, integrated media campaigns, driving revenue growth, and managing high-profile accounts across diverse industries.
  • Experienced working with AAA celebrities and sport figures i.e Bruce Willis, Sylvester Stallone, Pep Guardiola, d…
  • Extensive experience leading multi-disciplinary teams of 25+ members, building long-lasting client relationships and optimizing staff performance and productivity.
  • Adept at negotiating, budgeting, and executing integrated media campaigns spanning digital, social media, TV, film, and experiential marketing.
  • Strategic thinker with a deep understanding of global and regional markets, specializing in B2B and B2C sectors including Food & Beverages, Alcoholic Drinks, Telecommunications, and Consumer Goods.
  • Fluent in English and Spanish, with a strong international network and leadership experience in the USA and LATAM.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Consulting Manager

Bombay USA
A, TX
03.2023 - Current
  • Drove new business development, negotiated fees, and managed contract negotiations.
  • Leading strategic communication campaigns for emerging brands in the alcoholic beverage sector, including La Tropical.
  • Implemented digital solutions and media strategies across digital platforms and marketplaces to enhance brand visibility, drive consumer engagement, generate leads, and maximize budget efficiency.
  • Collaborating with cross-functional teams to design integrated marketing plans that align with client business objectives, ensuring maximum impact and ROI.
  • Provided guidance to clients on best budget optimization, helping them maximize and manage their budgets across various media touchpoints and production processes.
  • Building and nurturing key client relationships and partnerships to drive long-term business growth and success, with a strong emphasis on securing new business opportunities.
  • Increased revenue by identifying new business opportunities and cultivating strong relationships with prospective clients.

Managing Director

ROCK USA
Austin, TX
08.2018 - 03.2023
  • Drove company growth through strategic business development and high-level client partnerships, increasing revenue by 20% year-over-year
  • Directed daily operations, managing multiple client accounts and leading a team of 25+ professionals to achieve business and creative goals
  • Managed and executed integrated campaigns for brands like Heineken, Tecate, Dos Equis, La Tropical, and Espolón
  • Led successful transformations in performance management, implementing processes that enhanced efficiency and client satisfaction
  • Negotiated new contracts and service agreements, expanding the agency’s portfolio and market share in the alcoholic beverage sector
  • Successfully managed budgets and financial planning to ensure campaigns were delivered on time and within budget
  • Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.

Head of Account Services and Operations

ROCK
Mexico City
03.2014 - 08.2018
  • Managed a portfolio of high-profile clients, including Coca-Cola, Unilever, and Heineken, worth up to $30M
  • Led a team of 25+ professionals, overseeing the development, execution, and tracking of advertising strategies across digital, social, print, and experiential channels
  • Built and nurtured strong client relationships, contributing to long-term contracts and enhanced client satisfaction
  • Executed successful campaigns, consistently exceeding sales goals while ensuring deadlines and budgets were met
  • Analyzed market trends and competitive landscapes to inform strategic adjustments and maintain industry relevance

Account Director

OGILVY & MATHER
06.2008 - 02.2014
  • Led the execution of large-scale campaigns for multinational clients, including Kimberly Clark, KFC, Nestlé, and Scotiabank
  • Drove business growth by cultivating strong relationships with clients, delivering innovative campaigns, and ensuring effective communication across internal teams
  • Managed budgets and ensured all campaigns were delivered within financial parameters while maximizing profitability
  • Coordinated traditional and digital marketing efforts across TV, radio, press, and digital channels, contributing to a significant increase in client engagement and brand awareness

Client Services, Account Executive and PR

FACTO PUBLICIDAD
08.2007 - 06.2008
  • Led the launch of the State of California’s tourism campaign in Mexico, overseeing PR and communication efforts
  • Developed and executed the launch strategy for Nutrisa’s new beauty and health product line

Strategic Linkage Coordinator EVAC

TELEVISA
01.2007 - 07.2007
  • Managed communications and event logistics for key clients, including Alfa, Pemex, and Telefónica Movistar

Founder of Premodernos.com

FUSSION
08.2006 - 12.2006
  • Founded and managed an entertainment-focused podcast and blog series, driving brand partnerships and sponsorships

Education

Bachelor’s Degree - Communications, PR, and Advertising

UVM / Anahuac Del Sur

Skills

  • Excellent Client Relationship-Building

  • Managing operations and efficiency

  • Analytical Problem-Solving

  • Team Leadership

  • Coaching and mentoring

  • Business Administration

  • Verbal-Written Communication

  • Project Management

  • Multitasking with a high degree of accuracy

  • Reliability

  • Decision-making

  • Detail Oriented

Certification

ACC Latam Program – Ad & Marcoms Training Sponsored by Ogilvy & Mather (Adopt a country). Bringing together the best talent from the company in the region to receive global strategic, executive, and creative training for one year from Miles Young; Worldwide Chairman and CEO O&M, Marcos Golfari, Chairman O&M Latam, and led by David Levitt, President Talent Developer Worldwide, providing the opportunity to amplify networking between Latam offices and the opportunity to work for Mondelez Argentina.

Awards

  • 4x Jury for Effie Latam
  • Grand and Gold Effie – 'Te hace Falta ver más Bax' (Tecate, 2018-2019)
  • Bronze Effie – 'Rusia will make us heroes' (Tecate, 2019)
  • Glass Lion, Cannes Lions – Tecate Gender Violence (2017)
  • Silver Lion, Cannes Lions (2016)
  • Grand Effie LATAM – Tecate Gender Violence (2017)
  • Gold Effie – Alcoholic Beverages (2015-2017)
  • IAB Mixx 2022 – Reactive Response: 'Hay redes que no se caen'
  • Gold Award – IAB Mixx (2015-2017)
  • Bronze Effie – 'Taking Care is Enjoying' (Nestlé)
  • Fear Factor – Winner

Experienced in


• Digital- Mobile - social media

• TV - film

• Experiental

• Print

• Shopper

• Integrated Multi-Channel

• Communication strategy

• Branding - Brand Identity

Industries & Markets: B2C-B2B,

Children´s, CPG, Ecommerce,

Financial-Banking, Wellness,

GM-Hispanic market, Tourism,

Food & Beverages, Alcoholic

drinks, Non-profit, Retail,

Sports, Telecommunications,

Tech.

Timeline

Consulting Manager

Bombay USA
03.2023 - Current

Managing Director

ROCK USA
08.2018 - 03.2023

Head of Account Services and Operations

ROCK
03.2014 - 08.2018

Account Director

OGILVY & MATHER
06.2008 - 02.2014

Client Services, Account Executive and PR

FACTO PUBLICIDAD
08.2007 - 06.2008

Strategic Linkage Coordinator EVAC

TELEVISA
01.2007 - 07.2007

Founder of Premodernos.com

FUSSION
08.2006 - 12.2006

Bachelor’s Degree - Communications, PR, and Advertising

UVM / Anahuac Del Sur
Ericka TolosaStrategic Business & Senior Account Leader