Ericka Williams
Corona,CA
Summary
Passionate and friendly special education instructional aide with aptitude for communicating effectively with students, teacher and parents. Offering over 22 years of experience and reputation for planning engaging activities that benefit students across cognitive spectrum. Using the BoysTown Model I specialize in classroom management and Crisis Prevention. Using proactive teaching students are able to practice appropriate behaviors.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Para Educator
Corona Norco School District
Norco, CA
01.2002 - Current
- Assisted in developing and implementing Individual Education Plans for students with disabilities.
- Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
- Collaborated with teachers to develop modifications to lesson plans based on the individual needs of each student.
- Assisted teachers with record keeping tasks such as attendance taking and grading papers.
- Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
- Provided guidance and support to students with challenging behaviors in classroom settings.
- Utilized data collection methods such as frequency counts, duration recording, and ABC charts to monitor student progress.
- Facilitated de-escalation of conflicts in order to prevent further escalation.
- Attended professional development workshops and trainings related to crisis prevention and intervention best practices.
Behavior Interventionist
Alanah Group Home
Corona, CA
07.1997 - 06.2004
- Provided transportation to medical appointments and errands.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Encouraged social interaction among clients to maintain positive mental health.
- Educated family members on proper care techniques for their loved one.
- Managed client's schedule of doctor's appointments, therapies.
- Provided companionship through conversation and recreational activities.
- Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
- Conducted regular assessments to identify any changes in the client's condition or needs.
Customer Service Representative
JCPenny Department Store
Ontario, CA
10.1996 - 08.1997
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
Some College (No Degree) - Liberal Arts and General Studies
Fullerton Community College
Fullerton, CAComputer Applications Certification -
UEI College - Cerritos
Cerritos, CABachelor of Arts - Human Services
University of Phoenix
Tempe, AZSkills
- Data Collection
- Educational assistance
- Progress Monitoring
- Behavior improvements
- IEP familiarity
- Social Skills Development
- Curriculum Implementation
- Small Group Instruction
- Classroom monitoring
- Interdisciplinary Team Collaboration
- Individual Instruction
- Social development and integration
- Student Engagement
- Student accommodation
- Emotional Support
- Documentation
- Special Education Support
Affiliations
- Interior Decorating
- Mentor
Certification
- Crisis Prevention Certification
- Registered Behavior Technician 40 Hours Certified
Timeline
Para Educator
Corona Norco School District
01.2002 - Current
Behavior Interventionist
Alanah Group Home
07.1997 - 06.2004
Customer Service Representative
JCPenny Department Store
10.1996 - 08.1997
Some College (No Degree) - Liberal Arts and General Studies
Fullerton Community College
Computer Applications Certification -
UEI College - Cerritos
Bachelor of Arts - Human Services
University of Phoenix
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