Summary
Overview
Work History
Education
Skills
Certification
References
References
Timeline
Generic

Ericka Young

Raleigh,NC

Summary

Experienced Medical Assistant with a strong track record in managing both administrative and clinical responsibilities, leading to increased patient satisfaction. Proficient in medical registration processes, ensuring efficient client processing and enhanced healthcare delivery. Recognized for exceptional interpersonal skills and effective collaboration with multidisciplinary teams to address patient needs. Comprehensive knowledge of medical regulations and sector obligations supports compliance and operational excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Medical Assistant

NorthEast Spine and Sports Medicine
Rahway, NJ
10.2023 - 07.2025
  • Assisted physicians with patient examinations and procedures.
  • Managed patient records using electronic health record systems.
  • Scheduled appointments and coordinated patient follow-ups efficiently.
  • Prepared examination rooms and ensured necessary supplies were available.
  • Educated patients on treatment plans and medication instructions.
  • Collected and processed laboratory specimens for testing purposes.
  • Maintained compliance with health regulations and safety standards.
  • Supported front desk operations by greeting patients and answering inquiries.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Administered injections, medications and treatments as directed by the physician.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Positioned patients properly during examination or treatment for comfort and safety.

MEDICAL ASSISTANT

Mercer Bucks Cardiology
Newtown, PA
05.2021 - 12.2021
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Change dressings on wounds.
  • Set up medical laboratory equipment.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

MEDICAL ASSISTANT

Dermatology Specialist
Newport News, VA
11.2016 - 12.2019
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Perform routine laboratory tests and sample analyses.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Change dressings on wounds.
  • Set up medical laboratory equipment.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Greet and log in patients arriving at office or clinic.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.

ACCOUNTING CLERK

St. Mary's County Government
Lexington Park, MD
04.2011 - 03.2014
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Receive, record, and bank cash, checks, and vouchers.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
  • Code documents according to company procedures.
  • Reconcile or note and report discrepancies found in records.
  • Access computerized financial information to answer general questions as well as those related to specific accounts.
  • Match order forms with invoices, and record the necessary information.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Perform personal bookkeeping services.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Prepare trial balances of books.
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
  • Calculate and prepare checks for utilities, taxes, and other payments.
  • Compute deductions for income and social security taxes.
  • Prepare and process payroll information.
  • Compare computer printouts to manually maintained journals to determine if they match.
  • Reconcile records of bank transactions.
  • Transfer details from separate journals to general ledgers or data processing sheets.
  • Prepare purchase orders and expense reports.
  • Perform financial calculations such as amounts due, interest charges, balances, discounts, equity, and principal.
  • Maintain inventory records.

ADMINISTRATIVE ASSISTANT

Hampton University
Hampton, VA
03.2005 - 04.2009
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Compose, type, and distribute meeting notes, routine correspondence, and reports.
  • Learn to operate new office technologies as they are developed and implemented.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Manage projects or contribute to committee or team work.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Provide services to customers, such as order placement or account information.
  • Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
  • Prepare and mail checks.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Coordinate conferences and meetings.
  • Take dictation in shorthand or by machine and transcribe information.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Supervise other clerical staff and provide training and orientation to new staff.

COMMODITY MANAGER

New York Times at World Trade Center- Norfolk
Norfolk, VA
06.2004 - 02.2005
  • Purchased farm products, including milk, grains, and Christmas trees, for processing or resale.
  • Negotiated contracts with farmers for production or acquisition of farm products.
  • Arranged processing and resale of acquired farm products to maximize value.
  • Reviewed orders to identify necessary product types and quantities to meet demand.
  • Maintained transaction records and product inventories, reporting data to relevant agencies.
  • Coordinated activities of workers involved in cutting, transporting, and storing products.
  • Calculated applicable government grain quotas for compliance purposes.
  • Estimated land production capabilities by surveying properties and analyzing crop factors.

Education

Associate in Science (A.S.) - Clinical Medical Assisting

CENTURA COLLEGE
Newport News, VA
10.2009

Skills

  • Basic life support (BLS) and CPR
  • Phlebotomy and specimen collection
  • Patient care and education
  • HIPAA compliance
  • Electronic health records management
  • Appointment scheduling and coordination
  • Health insurance verification and authorizations
  • Medical terminology proficiency
  • Vital signs assessment and measurement
  • Epic systems navigation
  • Computer literacy
  • Customer service excellence
  • Medical procedure assistance
  • Attention to detail
  • Time management skills
  • Problem-solving abilities
  • Sterile technique and sterilization

Certification

Registered Medical Assistant (RMA)

References

References available upon request

References

References available upon request.

Timeline

Medical Assistant

NorthEast Spine and Sports Medicine
10.2023 - 07.2025

MEDICAL ASSISTANT

Mercer Bucks Cardiology
05.2021 - 12.2021

MEDICAL ASSISTANT

Dermatology Specialist
11.2016 - 12.2019

ACCOUNTING CLERK

St. Mary's County Government
04.2011 - 03.2014

ADMINISTRATIVE ASSISTANT

Hampton University
03.2005 - 04.2009

COMMODITY MANAGER

New York Times at World Trade Center- Norfolk
06.2004 - 02.2005

Associate in Science (A.S.) - Clinical Medical Assisting

CENTURA COLLEGE

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