Erickaa Parks
Washington,D C
Summary
Professional Patient Care Technician with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Children's National Medical Center, CNMC
02.2023 - Current
- Monitored vital signs and conducted diagnostic tests, documenting findings accurately in electronic health records (EHR).
- Led quality improvement initiatives to enhance patient safety protocols and streamline operational workflows within the clinic.
- Managed triage processes efficiently, prioritizing patient needs while maintaining high standards of clinical care delivery.
- Managed complex medical cases involving multiple chronic conditions, skillfully coordinating care across various specialties.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Utilized electronic health record systems for accurate documentation of patient information and care provided.
Critical Care Technician
University of Maryland
03.2020 - 02.2023
- Collaborated with interdisciplinary healthcare team members, enhancing communication and coordination of patient care plans.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Safeguarded patient confidentiality by diligently maintaining HIPAA compliance in all documentation practices and communications with external providers.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Documented patient interactions thoroughly in electronic medical records system, maintaining accurate records for future reference.
- Trained new staff on best practices in patient interaction and safety protocols.
- Implemented infection control measures, contributing to a safe healthcare environment for patients and staff.
PATIENT CARE TECH
Providence Memorial Hospital
05.2010 - 11.2019
- Collaborated with multidisciplinary teams to develop personalized care plans for patients.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Optimized supply inventory management, reducing waste and ensuring availability of medical supplies.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Nurse Assistant
Human Touch Home Health Care
03.2008 - 05.2010
- Provided compassionate patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs, documenting changes in patient conditions for healthcare team reviews.
- Maintained cleanliness and organization of patient environments to promote safety and comfort.
- Coordinated communication between patients, families, and healthcare professionals to enhance care continuity.
- Documented accurate patient information within electronic health records, maintaining confidentiality standards as required by HIPAA regulations.
- Enhanced patient recovery through diligent monitoring and timely intervention.
- Assisted patients with daily activities, promoting independence and overall wellbeing.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Assisted patients with mobility by providing physical support and pushing wheelchairs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
High School Diploma - General Studies
SUITLAND HIGH SCHOOL
Suitland, MD06.1990
Skills
- AED Certified
- BLS CPR
- Vital signs monitoring
- CPR certification
- Blood glucose testing
- Infection control standards
- Catheter care
- Specimen collection
- Phlebotomy techniques
- De-escalation techniques
- Incident reporting
- Behavioral management
- Suicide prevention
Certification
CNA
Timeline
Patient Care Technician
Children's National Medical Center, CNMC
02.2023 - Current
Critical Care Technician
University of Maryland
03.2020 - 02.2023
PATIENT CARE TECH
Providence Memorial Hospital
05.2010 - 11.2019
Nurse Assistant
Human Touch Home Health Care
03.2008 - 05.2010
High School Diploma - General Studies
SUITLAND HIGH SCHOOL
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