Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ericka Sue Hines

Saint Augustine,FL

Summary

Dynamic and result-oriented professional with extensive experience in law enforcement and emergency medical care. Proven leader adept at managing teams and adapting to evolving situations to achieve optimal outcomes.

Overview

31
31
years of professional experience

Work History

Lieutenant / Paramedic

Putnam County Fire Rescue
05.2014 - Current

- Mentored and trained countless new paramedics, significantly enhancing their clinical skills and knowledge through hands-on instruction and real-world experiences that built confidence in high-pressure situations.
- Conducted regular and comprehensive reviews of protocols and procedures, aligning them with industry best practices to promote continuous improvements in patient care standards and elevate service quality.
- Effectively managed complex scenes with multiple casualties by prioritizing patient needs, delegating tasks efficiently, and maintaining clear communication among team members to optimize outcomes in challenging environments.
- Actively participated in ongoing professional development opportunities to stay current on advancements in emergency medical services, ensuring a high level of competency and adaptability in the field.
- Created detailed training materials for fellow paramedics, ensuring a consistent understanding of protocols and procedures and fostering a collaborative learning environment to enhance overall team performance.

Paramedic

Baker County EMS
10.2013 - 07.2014

- Expertly administered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) in high-pressure situations, ensuring swift and efficient responses to critical emergencies.

- Provided compassionate and empathetic care to patients experiencing a diverse range of medical crises, including cardiac arrests, traumatic injuries, strokes, and severe respiratory distress.

- Improved patient outcomes through comprehensive and timely assessments, meticulous treatment administration, and vital interventions.

- Collaborated closely with team members during transport to the hospital, diligently stabilizing patients, preparing them for urgent surgical procedures, and effectively managing wound care.

Medical Lab Assistant

North Florida/South Georgia VA Hospital
10.2007 - 05.2008

- Maintained a pristine work environment by diligently adhering to stringent sanitation protocols, effectively minimizing the risk of contamination or cross-contamination between samples.

- Enhanced patient care through meticulous record-keeping of lab results and clear communication with medical professionals, ensuring seamless collaboration.

- Prioritized laboratory safety by strictly following established guidelines for chemical storage, proper waste disposal, and careful handling of biohazardous materials to create a secure work environment.

- Demonstrated adaptability to evolving demands by skillfully managing multiple tasks while consistently upholding high standards of quality control.

Correctional Officer

Florida Department Of Corrections
07.2004 - 09.2007

- Effectively managed high-risk situations with a commitment to professionalism and composure, thereby ensuring the safety of all stakeholders involved.

- Conducted systematic searches of inmate cells to identify and confiscate contraband and other prohibited items, thereby contributing to the maintenance of a secure correctional environment.

- Maintained inmate safety through meticulous monitoring of behavioral patterns and implemented timely interventions during conflicts, thereby fostering an atmosphere of security and order within the facility.

- Rendered First Aid to coworkers and prisoners as needed.

Medical Lab Assistant

St. Joseph's Hospital and Medical Center
05.2002 - 06.2006

- Maintained a pristine work environment by diligently adhering to stringent sanitation protocols, effectively minimizing the risk of contamination or cross-contamination between samples.

- Enhanced patient care through meticulous record-keeping of lab results and clear communication with medical professionals, ensuring seamless collaboration.

- Prioritized laboratory safety by strictly following established guidelines for chemical storage, proper waste disposal, and careful handling of biohazardous materials to create a secure work environment.

- Demonstrated adaptability to evolving demands by skillfully managing multiple tasks while consistently upholding high standards of quality control.

911 Dispatcher

Baker County Sheriff's Office
07.2003 - 07.2004

- Proactively monitored police and fire radio communications to provide prompt and effective support to responding personnel during high-pressure situations.
- Offered exceptional customer service to callers in crisis, demonstrating empathy and understanding while efficiently gathering critical information for emergency response teams.
- Diligently recorded and tracked emergency requests using advanced computer-aided dispatch systems, ensuring smooth communication and coordination throughout incidents.
- Worked in close cooperation with law enforcement officers during high-risk situations, delivering essential background information on suspect locations and histories to enhance safety and operational effectiveness.

Machinist

United States Army National Guard / Reserve
04.1994 - 04.2004

- National Defense Service Medal
- Army Service Ribbon
- Sharpshooter Badge (Rifle)
- Lab Medical Assistant III Certification

Medical Assistant

Tampa Bay Women's Care
08.2001 - 05.2002

- Engage in collaborative practice with the attending physician to facilitate patient examinations, optimizing the efficiency and thoroughness of the clinical process.

- Conducted comprehensive assessments of client medical histories, meticulously documenting medication regimens, presenting symptoms, and known allergies to provide the physician with critical data for accurate diagnosis and treatment planning.

- Assisted in the triage of patients by orientating them to their designated examination rooms, addressing inquiries with clarity, and preparing them for clinical evaluations in a supportive manner.

- Administered medical records management with precision, including the systemic filing, organization, and digitization of documents, thereby ensuring compliance with regulatory standards and enhancing the accessibility of patient information.

Education

Certification - Paramedic

Santa Fe Community College
Gainesville, FL
08-2013

Certification - Emergency Medical Technician

Santa Fe Community College
Gainesville, FL
12-2011

Certification - Correctional Officer

Florida Gateway College
Lake City, FL
07-2004

Certification - Medical Assistant

Concorde Career Institute
Jacksonville, FL
04-1999

GED -

Florida Community College of Jacksonville
Jacksonville, FL
12-1992

Skills

- Strong Leader

- Critical Thinker

Timeline

Lieutenant / Paramedic

Putnam County Fire Rescue
05.2014 - Current

Paramedic

Baker County EMS
10.2013 - 07.2014

Medical Lab Assistant

North Florida/South Georgia VA Hospital
10.2007 - 05.2008

Correctional Officer

Florida Department Of Corrections
07.2004 - 09.2007

911 Dispatcher

Baker County Sheriff's Office
07.2003 - 07.2004

Medical Lab Assistant

St. Joseph's Hospital and Medical Center
05.2002 - 06.2006

Medical Assistant

Tampa Bay Women's Care
08.2001 - 05.2002

Machinist

United States Army National Guard / Reserve
04.1994 - 04.2004

Certification - Paramedic

Santa Fe Community College

Certification - Emergency Medical Technician

Santa Fe Community College

Certification - Correctional Officer

Florida Gateway College

Certification - Medical Assistant

Concorde Career Institute

GED -

Florida Community College of Jacksonville