Erick D Watts
Phoenix,AZ
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
15
15
years of professional experience
Work History
Team Leader
Hydro Excrusions
Phoenix, AZ
03.2016 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Ensured compliance with all safety regulations in the workplace.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Created training materials and conducted group trainings on new processes or procedures.
- Established clear expectations for employees, providing guidance when needed.
- Collaborated with other departments to ensure alignment of goals across teams.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Glass Technician
Arrow Tech / Rio Glass
Peoria, AZ
10.2015 - 03.2016
- Conducted regular maintenance checks on tools used for glass cutting and installation processes.
- Applied sealants and adhesives according to manufacturer instructions to secure glass in place.
- Completed paperwork associated with each job accurately within designated timelines.
- Researched product specifications and industry standards to ensure compliance with customer requirements.
- Assisted in the design process for custom installations by taking precise measurements of openings and providing accurate estimates for materials costs.
- Troubleshot problems with existing installations, identified root causes of issues, and implemented solutions accordingly.
- Adhered strictly to industry guidelines related to the use of chemicals while performing repairs or replacements.
Youth Counselor
Causey Family DayCare
Carson, CA
01.2009 - 02.2015
- Implemented behavior modification programs designed to reduce disruptive behaviors.
- Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
- Organized recreational activities that promote physical activity and healthy lifestyle choices.
- Educated families about available community resources for their children's needs.
- Assisted clients in developing coping strategies for managing stressors.
- Actively sought out innovative approaches to working with challenging youth populations.
- Advised parents and guardians regarding issues related to the development of adolescents.
- Advocated on behalf of clients when necessary to ensure proper access to services they need.
- Provided crisis intervention services in emergency situations.
- Helped clients develop social skills needed for successful interactions with peers.
- Collaborated with counselors and parents to report youth behavior and progress.
Education
High School Diploma -
Locke High School
Los Angeles, CA05-1983
Skills
- Mentoring
- Documentation And Reporting
- Team Supervision
- Overtime Management
- Work Planning
- Shift Scheduling
- Quality Improvement
- Teamwork and Collaboration
- Conflict Resolution
- Performance Improvement
- Lean Manufacturing
Accomplishments
Frontline Leadership Development Course & Hydro Bronze Star Award & Recognition
Timeline
Team Leader
Hydro Excrusions
03.2016 - Current
Glass Technician
Arrow Tech / Rio Glass
10.2015 - 03.2016
Youth Counselor
Causey Family DayCare
01.2009 - 02.2015
High School Diploma -
Locke High School
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