Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erickharlein Pierre

Virginia Beach,Virginia

Summary

Passionate about contributing IT skills, organizational qualities, and proactive approach to a company's development. Strong problem-solving and teamwork abilities, with a focus on efficiency. Proficient in IT, adaptable to various software, and capable of working both independently and collaboratively. Skill |Personal Enthusiastic communicator in person and over the telephone Effective interaction with all organizational levels Quick learner of various IT software Detail-oriented and consistently accurate Ability to adapt to unforeseen challenges Strong multitasking in fast-paced environments Maintain high visibility and energy Fluent in English, French, and Haitian Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Warfare Operation Specialist

06.2021 - Current
  • Provided essential operational support by collecting, analyzing, and interpreting data from radar, sonar, and intelligence reports to ensure mission success.
  • Effectively communicated critical information to command teams and other units using advanced communication systems, maintaining secure and efficient channels.
  • Assisted in development and execution of operational plans, including resource deployment, weaponry, and personnel assignments.
  • Maintained real-time situational awareness by tracking movement of friendly and hostile forces and monitoring weather conditions.
  • Expertly managed electronic warfare equipment and systems, identifying and countering electronic threats.
  • Participated in continuous training to enhance skills in radar operation, intelligence analysis, and tactical communication.
  • Responded effectively to emergencies and crisis situations, implementing contingency plans to ensure mission success.
  • Collaborated closely with officers, enlisted personnel, and specialists to execute missions and achieve strategic objectives.
  • Maintained accurate records and logs of all communications, incidents, and operations for post-mission analysis and historical reference.

Field Service Technician

01.2019 - Current
  • Provided technical support to troubleshoot, repair, and maintain mechanical and electrical systems
  • Managed on-site and off-site installations, repairs, and maintenance tasks
  • Reviewed technical documentation for equipment maintenance and repair.

IT Manager

TECHKLEIN
01.2019 - Current
  • Assessed risks and developed mitigation strategies
  • Identified hardware and network system issues, performed troubleshooting
  • Managed project planning, implementation, testing, and deployment
  • Ensured hardware and software configuration for employee workstations.

Field Engineer

CompuCom
06.2020 - 06.2021
  • Installed hardware, repaired, and maintained operational efficiency in mechanical and electrical systems
  • Provided services for major companies like Home Depot, Target, T-Mobile, and Allstate
  • Conducted daily maintenance and repairs of equipment.

IT Technician

Treasure Coast Forensic Treatment Center
08.2017 - 11.2019
  • Managed hardware replacements and configurations for workstations
  • Patched software, eliminated security problems, and removed threats
  • Responded to support requests and conducted troubleshooting
  • Engaged with end users via email, phone, and live chat

Education

Bachelor’s degree - computer science

University of Massachusetts - Boston
Boston, MA
08.2020

Bachelor of Science - Computer Networks & Cybersecurity, Cybersecurity

University of Maryland Global Campus
Adelphi, MA
12.2023

Associate degree - IT Management & Cyber Security

Indian River State College
Port Saint Lucie, FL
04.2020

High School Diploma -

Les Normaliens Reunis
Port-au-Prince,Haiti
07.2010

Skills

  • Excellent troubleshooting skills
  • Decision-Making
  • Teamwork and Collaboration
  • Proficient in data security
  • Skilled in technical analysis
  • Expertise in confidential case documentation
  • Active Listening
  • Operation and Control
  • Database Software
  • Complex Problem-Solving
  • Critical Thinking
  • Learning Strategies
  • Attention to Detail
  • Multitasking Abilities

Timeline

Warfare Operation Specialist

06.2021 - Current

Field Engineer

CompuCom
06.2020 - 06.2021

Field Service Technician

01.2019 - Current

IT Manager

TECHKLEIN
01.2019 - Current

IT Technician

Treasure Coast Forensic Treatment Center
08.2017 - 11.2019

Bachelor’s degree - computer science

University of Massachusetts - Boston

Bachelor of Science - Computer Networks & Cybersecurity, Cybersecurity

University of Maryland Global Campus

Associate degree - IT Management & Cyber Security

Indian River State College

High School Diploma -

Les Normaliens Reunis
Erickharlein Pierre