Eric Kirk Lien
Jackson
Summary
Dynamic leader with over a decade of experience in production management and process optimization. Skilled in effective communication and problem-solving, consistently delivering quality outcomes through cross-departmental collaboration and strategic planning. In addition to that, I have been in the role of capital procurement of lift, battery, and charging equipment for more than 15 years. In this role, I worked with budgeting, planning, testing, leasing/rental, and all maintenance and servicing of that equipment for the plant.
Overview
37
37
years of professional experience
Work History
Group Leader
Delta Faucet Company
Jackson, TN
07.2015 - 10.2025
- Was the lead person responsible for implementing material handling equipment, batteries, and chargers?
- Involved with all capital procurement of equipment, and implementation of safety and accountability of lift equipment, battery/charger, and changing equipment.
- Responsible for the service contracts and agreements to leverage year-over-year savings on all material handling equipment and services.
- Responsible for day-to-day operations in non-faucet finished goods and sub-assembly across three shifts.
- Improve process, productivity, and quality for the production departments.
- Run and facilitate all Kaizen events and activities.
- Production planning responsibilities.
- Led team meetings to discuss project updates and workflow improvements.
- Coordinated cross-functional communication between departments to enhance collaboration.
- Developed strategies for optimizing inventory management and resource allocation.
- Facilitated problem-solving sessions to address operational challenges effectively.
CDC/NFFG Tech - Group Leader
Delta Faucet Company
Jackson, TN
01.2004 - 07.2015
- Capital procurement of lifts, batteries, chargers, service contracts, and rental agreements.
- Responsible for all material handling equipment, service, and rental for the plant, and coordinated with the parent company on the project.
- Maintained inventory of tools and supplies for daily operations.
- Conducted quality inspections on finished products for defects.
- Followed safety protocols to ensure a safe working environment.
- Collaborated with team members to meet production goals consistently.
- Assisted in troubleshooting equipment malfunctions during production runs.
- Trained new technicians on operational procedures and safety standards.
- Utilized a variety of hand tools, including soldering irons, screwdrivers, pliers, cutters, wire strippers, and crimpers.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Documented maintenance records and service logs for equipment tracking.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Achieved cost savings by developing functional solutions to problems.
Brazing Tech/Group Leader
Delta Faucet Company
Jackson, TN
11.1994 - 11.2004
- Operated machinery for faucet assembly and production processes.
- Conducted quality inspections on finished products for defects or errors.
- Maintained tools and equipment to ensure proper functioning and safety.
- Collaborated with team members to streamline workflow and improve efficiency.
- Assisted in training new employees on operational procedures and safety protocols.
- Implemented preventive maintenance schedules to minimize downtime of equipment.
- Documented production activities and inventory levels for tracking purposes.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Military Service
US Army National Guard
Lawton, OK
05.1988 - 11.1993
- Completed day-to-day duties accurately and efficiently.
- US Army Vet Desert Storm
- MLRS Bat Level
- Honorably Discharged
Education
Bachelor Of Arts (BA) - Digital Business Management/Project Management
American InterContinental University
Schaumburg, IL07-2008
Associate Of Arts (AA) - Business And Managerial Economics
American Continental University
07-2006
Leadership Program - Business
MASCO/Mich State University
Michigan Center, MI01-2005
In Pursuit Of Computer Science Degree - General Studies
Cameron University
Lawton, OK08-1988
Skills
- Process improvement
- Production planning
- Quality control
- Inventory management
- Equipment troubleshooting
- Team collaboration
- Effective communication
- Problem solving
- Leadership skills
- Decision-making
- Equipment maintenance
- Contract management
- Supplier negotiation
- Cost analysis
- Data analysis
- Project planning
- Spending oversight
- Bid solicitation
- Procurement activity coordination
Timeline
Group Leader
Delta Faucet Company
07.2015 - 10.2025
CDC/NFFG Tech - Group Leader
Delta Faucet Company
01.2004 - 07.2015
Brazing Tech/Group Leader
Delta Faucet Company
11.1994 - 11.2004
Military Service
US Army National Guard
05.1988 - 11.1993
Bachelor Of Arts (BA) - Digital Business Management/Project Management
American InterContinental University
Associate Of Arts (AA) - Business And Managerial Economics
American Continental University
Leadership Program - Business
MASCO/Mich State University
In Pursuit Of Computer Science Degree - General Studies
Cameron University