Erick Thomas
West Monroe,La.
Summary
Looking for an opportunity to obtain and pursue a career, using the skills developed through education, previous work and life experiences, and using that knowledge to positively impact and help the community around me.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Interstate Dodge
03.2023 - Current
- Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support
- Secured consistent customer sales with knowledgeable, friendly support
- Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals
- Smoothed sales process by accurately handling paperwork and financing
- Greeted customers and asked questions to assess needs
- Recommended vehicles to suit customer budget and preferences
- Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media
- Completed 10 car sales per month on average, using consultative approaches to connect with customers and understand needs.
Wraparound Facilitator
Ascent Health Inc.
11.2021 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet families needs
- Managed a case load of 10-12 Families who were in need of Services
- Documented data and completed accurate updates to families records
- Interviewed individuals and families to assess needs and provide informational resources
- Collaborated with programs in the community and advocated to make said resources accessible to the families
- Led monthly meetings, discussing and brainstorming possible strategies to help families meet their need
- Used interactive visuals and static worksheets to keep families interested during said meetings
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Financial Relationship Specialist
Regions Bank
09.2018 - 11.2021
- Counseled clients on financial matters
- Provided recommendations on banking opportunities, products and services based on client needs
- Conducted outbound phone calls using generated customer and prospect lead lists
- Educated customers on emerging technology and assisted with meeting their financial needs
- Provides a consistent optimal customer experience
- Handled customer transactional needs, including but not limited to performing teller activities such as deposits, withdrawals, payments etc
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
Health and P.E. Aide
Gateway Charter Academy
08.2017 - 05.2018
- Collaborated with assigned P.E. Teacher to integrate physical education with other academic disciplines, enhancing overall educational experience.
- Supported lead Physical Education teacher in administrative tasks such as attendance tracking, distribution of materials, and documentation of student progress.
- Promoted a healthy lifestyle among students by participating in physical activities during recess or physical education classes.
- Was later moved to Pre-K P.E. Teacher
- Facilitated physical activity and recess activities for 3-4 year old children.
- Prepared lesson plans, accident reports, and student referrals etc.
Salesman
Precision Pest Management
01.2018 - 04.2018
- Door to Door sales selling pest control service
- Created client list by knocking on doors and talking about services and products
- Learned extensive knowledge and information about the company and service in a short time
- Built relationships with customers.
Paraprofessional/ SPED
Hollister High School
06.2015 - 05.2016
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Worked 1 on 1 with special needs children
- Instructed students with physical and cognitive disabilities.
- Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.
Sales Associate
Finish Line
09.2015 - 04.2016
- Greeted all customers
- Help make shopping environment friendly and comfortable
- Learned the difference between many products so I could help customer make the best choice based on their lifestyle
- Worked in a hostile and busy environment
- Performed simple mathematical functions on cash register.
YMCA of Branson
YMCA of Branson
05.2012 - 07.2012
- Refereed baseball and basketball games
- Kept overall playing environment peaceful
- Worked in hostile environment with different ethnicities.
Volunteer
05.2008 - 07.2008
- Instructed young male in fundamentals of basketball
- Supervised field trips to skate rinks and gatherings.
Education
Bachelor of Science - Health and P.E./ Parks and Recreation -
University Of Arkansas At Pine Bluff
Pine Bluff, AR01.2014
Skills
- Strong work ethic
- MS Office proficient
- Adaptability
- Self Starter
- Outgoing
- Reliable and Trustworthy
- Positive Attitude
- Friendly
- Teamwork and Collaboration
- Attention to Detail
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Problem Resolution
- Positive Role Model and Mentor
Activities
Coaching
- Hollister High School: Coach Football/Track - Varsity and Junior Varsity 2015-2016
- Gateway Charter Academy: Coach Football and Track 2017-2018
Other Activities
- Football, Louisiana Tech University 2009-2011
- Football, University of Arkansas at Pine Bluff 2011-2014( SWAC Champion 2012)
- Volunteer at the Jenkins Community Health Center 2011-2014
- Track and Field, University of Arkansas at Pine Bluff 2011-2014 (3-time SWAC most outstanding Field Performer)
- Semi-Pro Football = Tri=County Renegades 2016 -2017
References
- Gary Dennis, Sales Consultant, Interstate Dodge, (757)-546-4354
- Colby Love, Sales Consultant, Interstate Hyundai, (318)-498-1076
- Justin Trejo, Teacher/Coach, Dallas ISD, (817)-941-2926
Timeline
Sales Consultant
Interstate Dodge
03.2023 - Current
Wraparound Facilitator
Ascent Health Inc.
11.2021 - Current
Financial Relationship Specialist
Regions Bank
09.2018 - 11.2021
Salesman
Precision Pest Management
01.2018 - 04.2018
Health and P.E. Aide
Gateway Charter Academy
08.2017 - 05.2018
Sales Associate
Finish Line
09.2015 - 04.2016
Paraprofessional/ SPED
Hollister High School
06.2015 - 05.2016
YMCA of Branson
YMCA of Branson
05.2012 - 07.2012
Volunteer
05.2008 - 07.2008
Bachelor of Science - Health and P.E./ Parks and Recreation -
University Of Arkansas At Pine Bluff
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