Summary
Work History
Education
Skills
Websites
Timeline
Overview
Generic

Eric L Sammons

Washington,PA

Summary

Versatile technology generalist and progressive Data Scientist with a strong track record in driving organizational effectiveness and efficiency. Experienced in optimizing user experience and catalyzing process improvement for leading global tech firms. A dedicated mentor, committed to enhancing team performance, advancing skills, and boosting morale. Holds a Master of Science degree in Information Technology.

Work History

Data Science Manager

Shopify
05.2022 - 05.2023
  • Facilitated communication between data team and platform engineering leadership, pinpointing data analysis needs and highlighting critical areas for engineering attention.
  • Effectively managed global team of data scientists, adeptly defining and overseeing day-to-day priorities to drive impactful outcomes..
  • Co-authored FinOps capabilities roadmap and led data analytics project that identified constraints, refining platform efficiency and boosting cloud platform efficiency.
  • Designed Frozen, Fraudulent, and Canceled (FFC) shop Dashboard and identified 44,000 merchants to be isolated from pool of 2.5 million, optimizing for platform performance and risk mitigation.
  • Through SQL and LookerStudio, performed critical data analysis to debunk assumption that traffic volume heavily influenced cloud spend, highlighting storage and Cloud SaaS offerings as major contributing factors.
  • Created dynamic traffic insights dashboard using BigQuery console and formulated SQL query to enable proactive tracking and data-informed decision-making for stakeholders.
  • Spearheaded development and adoption of data team workflow, leveraging GitHub project boards within Kanban methodology, leading to remarkable 100% improvement in transparency and ensuring precise alignment with stakeholder needs.
  • Collaborated with data platform team to improve user experience for over 500 data scientists by addressing tool duplication and complexity, resulting in streamlined workflows
  • Utilized SQL and Python to parse Cloudflare log data and created data pipelines with dbt and PySpark solutions, delivering valuable web performance insights and enhanced data usability

Data Science Manager

Red Hat
Remote
04.2021 - 05.2022
  • Proposed, secured support for, and spearheaded establishment and development of Quality Engineering Data Science team, resulting in growth of Product Quality Data Science team from zero to five members under my leadership
  • Proficiently lead and oversee a global team, employing strategic recruitment, training, and performance management techniques for successful goal attainment.
  • Skillfully manage team priorities, collaborating seamlessly with Program Managers and Scrum Masters to ensure punctual and budget-conscious project completion.
  • Reduced resolution time by 75% and backlog by 90%, meeting key performance indicators (KPIs) such as ownership and response time.
  • Utilized Python, SQL, Airflow, and AWS technologies to architect and develop multiple automated data pipelines, generating comprehensive datasets, optimized for software quality engineering for analysis and actionable insights.
  • Leveraged Tableau and SQL to design, develop, and deploy interactive dashboards that granted stakeholders complete visibility into key performance indicator (KPI) progress at both department and team levels.
  • Employed Python, boto3, AWS, Airflow and Tableau to construct cloud spend forecast dashboard, enabling stakeholders to access detailed show back and forecasting information regarding expenditure versus budget.

Principal Data Analyst

Red Hat
03.2019 - 04.2021
  • Efficiently lead global team with strategic recruitment, training, and performance management for successful goal attainment. Seamlessly manage priorities, collaborating with Program Managers and Scrum Masters for timely, budget-conscious project completion.
  • Facilitated identification of business needs through active participation in requirements meetings and data mapping sessions.
  • Saved Test Engineers approximately 8 hours per week through design, development, and implementation of XGBoost-based machine learning classification application.
  • Served as Subject Matter Expert (SME) at Tableau Community of Excellence User Groups, enhancing user knowledge through creation of Tableau guidance and training documents.
  • Boosted software quality by 40%-60% through implementation of DORA-based metrics.
  • Designed and customized 25 visualizations using SQL, Python, Airflow, and Tableau to align with stakeholder requirements and cater to specific business needs.
  • Developed and implemented automated data pipelines utilizing Python, Airflow, parquet files, and S3; efficiently extracting data from 20 individual PostgreSQL databases, consolidating data for analysis and use in machine learning models.

Manager Software Quality Engineering

Red Hat
09.2012 - 03.2019
  • Effectively guided and managed diverse team of 18 Test Engineers on a global scale, ensuring consistently high work performance through strategic hiring, comprehensive training, and continuous process improvements.
  • Constructed and tracked test plans using Google Suite, enhancing project management
    Improved transparency/team collaboration by spearheading process improvements through JIRA and Polarion.
  • Cut test times by 75% by adopting automation-first practices and reviewing/approving product requirements.
  • Employed Python, HTML, and CSS to extract vital data and construct visually intuitive test planning and progression reports, significantly amplifying product team's oversight, facilitating swift progress tracking and precise identification of enhancement opportunities.

Education

Master of Science - Information Technology

Virginia Polytechnic Institute And State University

Bachelor of Science - Computer Information Systems

Gallaudet University
Washington, DC

Skills

  • Amazon Web Services
  • Python
  • R
  • Data Pipelines and Automation (ETL)
  • Data analysis and visualization
  • Data modeling and assessment
  • Global Team Leadership
  • Project Management
  • Stakeholder Management
  • Process Improvement

Timeline

Data Science Manager

Shopify
05.2022 - 05.2023

Data Science Manager

Red Hat
04.2021 - 05.2022

Principal Data Analyst

Red Hat
03.2019 - 04.2021

Manager Software Quality Engineering

Red Hat
09.2012 - 03.2019

Master of Science - Information Technology

Virginia Polytechnic Institute And State University

Bachelor of Science - Computer Information Systems

Gallaudet University

Overview

11
11
years of professional experience
Eric L Sammons