Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric M. Mack

Chicago,IL

Overview

12
12
years of professional experience
1
1
Certification

Work History

Realtor

Keller Williams ONE Chicago
05.2021 - Current
  • Create contracts to outline sales and purchases of properties.
  • Negotiate, facilitate, and manage real estate transactions.
  • Conduct comprehensive market analysis to identify opportunities for investors.
  • Develop and present proposals to clients to raise awareness of potential real estate investments.


Home Health Care Aide

Addus HomeCare
01.2019 - 10.2023
  • Collaborated with supervisor and medical team to discuss patient's condition and establish medical care plan, helping to optimize treatments and enhance outcomes
  • Entrusted to handle confidential and sensitive situations in professional matter
  • Help clients maintain optimal health by overseeing medication administration, day to day activities and all doctor's appointments

Advance Client Solution Specialist

Bank Of America
06.2022 - 09.2022
  • Answered client questions about billing, account issues and upgrade possibilities.
  • Recommended new products and services to clients that were uniquely tailored to their immediate needs
  • Conducted full financial analysis of clients and implemented best practices for an enhanced relationship.
  • $100k in sales in less than 30 days

ADMISSIONS ADVISOR

Career Education Corporation
08.2015 - 07.2016
  • Initiate enrollment process with prospective students
  • Reviewed and discussed new students' academic credentials, interests and educational goals
  • Worked with financial aid office to verify student's applications and discuss payment options
  • Assessed student's abilities and recommended degree programs to highlight strengths
  • Identified and addressed concerns of incoming students

LOAN VERIFICATION SPECIALIST

Avant Credit Corp
12.2014 - 07.2015
  • Completed underwriting and made decision for approval or denial of loan applications
  • Assessed customer account histories to determine previous compliance with payment plans and loan terms
  • Verified bank information, confirmed personal references and performed employment verification for each applicant

Office Assistant

Seville Staffing
12.2011 - 12.2014
  • Initiated the intake and verification process of new clients at an average rate of 30 profiles per day.
  • Maintained and updated office records, both digital and physical.
  • Collaborated with various departments to complete assigned tasks and projects.
  • Organized department events and conducted department meetings.

Education

Bachelor of Science - Business

University of Phoenix
Phoenix, AZ
12.2025

Skills

  • Customer-Service Oriented
  • Market and Competitive Analysis
  • Organizational Skills
  • Business Operations
  • Regulatory Compliance
  • Business Planning and Development
  • Thought Leadership
  • Client Needs Assessment

Certification

  • Licensed Real Estate Broker - 04/2021-04/2024

Timeline

Advance Client Solution Specialist

Bank Of America
06.2022 - 09.2022

Realtor

Keller Williams ONE Chicago
05.2021 - Current

Home Health Care Aide

Addus HomeCare
01.2019 - 10.2023

ADMISSIONS ADVISOR

Career Education Corporation
08.2015 - 07.2016

LOAN VERIFICATION SPECIALIST

Avant Credit Corp
12.2014 - 07.2015

Office Assistant

Seville Staffing
12.2011 - 12.2014

Bachelor of Science - Business

University of Phoenix

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Eric M. Mack