Eric Johnson
Keosauqua,IA
Summary
Well-rounded Fleet Manager with background spent coaching and training drivers, resulting in significant cost savings for employers. Over 5 years of expertise regarding budgetary controls and asset management. Known for maintaining fleet and facility in top working order.
Overview
11
11
years of professional experience
Work History
Fleet Operations/Billing/Administration/Recruiting
Odyssey Transport
10.2018 - Current
- Communication with dispatch facilitating the movement/miles of owner operators
- Recruiting of new Owner Operators to our program
- Scheduling of all Orientation travel and hotel stays
- Administrative/Billing:
- Supplied and tracked all accounts receivable and payable
- Supported generation of all settlements for Owner Operators
- Maintained sensitive accounting reports and produced projections
- Reviewed invoices and checked requests and sorted/matched invoices and checks
- After reviewing the requests, set invoices up for payment and processed check requests
- Managed reconciliation of payments
- Resolved invoice discrepancies
- Submitted monthly reports and helped in month end closing
- Prepared and kept various financial reports / Analyze accounts and prepared reports
- Load Coordination & Maximization:
- Monitored Forward Air Freight relationships and determined revenue maximization models
- Scheduled maximum miles in every tractor for present and future to achieve the maximum amount of revenue for owner operator & company
- Monitored runs throughout the day when drivers are on the road in the absence of a dispatcher
- Interacted with customer and drivers to resolve outstanding issues
- Was responsible for all breakdown coordination and payments.
Driver Dispatch
West Side Transport
Cedar Rapids, IA
02.2018 - 10.2018
- Collaborate closely with managers, customers, drivers, and co-workers to coordinate and ensure load commitments
- Monitored load/driver movement and coordinated relays as necessary; determined driver capacity to conduct specific assignments to meet customer needs; and determined alternate plans in the threat of service shortfalls
- Provided an accurate flow of information between first shift, 2nd shift, and 3rd shift staff members
- Communicated with customers any conflicts or schedule changes that arose which may affect West Side’s ability to fulfill customers’ expectations; and consulted and communicated with Customer Service department any obligations which needed met from all involved parties
- Identified potential service problems and worked to resolve them in a timely manner to effectively keep freight moving; and improved utilization through better load assignment, setting contingency plans, and understanding unique characteristics of individual customers and drivers
- Provided afterhours breakdown/service calls and coordinated service repairs/towing needs
- Setting up hotels/travel arrangements if needed.
Recruiter
Heartland Express
North Liberty, IA
08.2016 - 02.2018
- Full cycle recruiting (searching to off-boarding)
- Managed recruiting assistants
- Explored creative methods of sourcing qualified drivers
- Excellent communication with hiring manager and candidates to ensure smooth on- boarding processes
- Conducted telephone and personal interviews daily with prospective candidates
- Completed background checks including personal records, MVR, and DAC reports
- Reviewed and processed applications of prospective hires and determined if the applicant is qualified
- Completed pre-hire files and paperwork on applicants
- Maintained complete files on non-hired drivers, as appropriate
- Tracked calls generated from all forms of advertising
- Explained the company’s operating policy and safety standards and work with drivers or applicants who present issues
- Set up and manage travel arrangements for new hires.
Customer Support and Supervision
Cambridge Investment Research
Fairfield, IA
10.2013 - 09.2014
- Partner Support
- Assisted Registered Representatives and clients by acting as the help desk for all aspects of CIR and acting as a liaison between Financial Professionals and the firm
- Answered and problem solved incoming telephone, voicemail, and email requests for assistance from the company’s existing Registered Representatives, new representatives, recruits & staff in a professional, courteous, timely & efficient manner
- Accurately logged each call received in a timely manner and then, when appropriate, opened accurate and timely electronic inquiries (service tickets)
- Functioned as a resource for Representatives & clients by answering service-related questions
- Communicated internal policies and procedures, as well as external policies & procedures to representatives and informed management of potential violations in a timely manner.
Technical Recruiter
DonaTech Corporation
Fairfield, IA
03.2010 - 06.2013
- Full cycle recruiting (searching to off-boarding)
- Recruited IT, Executive professional, administrative, call center/customer service positions
- Managed recruiting assistants
- Cold called potential job candidates and presented the job offer
- Developed and kept a network of contacts, to help identify, and source qualified leaders
- Leveraged online recruiting resources, to find, and recruit the absolute best candidates
- Reviewed resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements
- Supplied compete, accurate, and inspiring information to candidates about the company
- Managed the scheduling, and coordination of all interview processes
- Prepared candidates for interview with hiring managers by supplying detailed information on the company, our business strategy, department background, and job description
- Responded and aided contractors in obtaining answers to their payroll, benefits, and other assistance programs
- Performed detailed reference checks on selected candidates, and reviewed results with hiring managers
- Maintained correct and well-ordered documentation on all candidates
- I9 verification.
Education
High School Diploma -
Van Buren Jr./Sr. HS
Keosauqua, IASkills
- Effective communication
- Driver management
- Vehicle Maintenance
- Operations and logistics
- Delivery schedule oversight
- Recruitment
- Employee scheduling
- Effective leader
- Employee reviews
- Inventory management
- Coaching and mentoring
- Relationship building
- Business Development
- Staff training/development
- Client account management
Timeline
Fleet Operations/Billing/Administration/Recruiting
Odyssey Transport
10.2018 - Current
Driver Dispatch
West Side Transport
02.2018 - 10.2018
Recruiter
Heartland Express
08.2016 - 02.2018
Customer Support and Supervision
Cambridge Investment Research
10.2013 - 09.2014
Technical Recruiter
DonaTech Corporation
03.2010 - 06.2013
High School Diploma -
Van Buren Jr./Sr. HS
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