Eric Ng
Duarte,California
Summary
Professional with strong background in community management, known for delivering results through effective team collaboration. Adept at managing resident relations, coordinating events, and ensuring smooth operations. Reliable and adaptable, skilled in conflict resolution, property management software, and fostering positive community environments. Consistently focused on achieving goals and meeting evolving needs of community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CEO/Startup Founder
Next Generation Sports Group
06.2021 - 10.2024
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Managed Four Pickleball Championship Teams " Camino Picklers"
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Pioneered corporate social responsibility initiatives, significantly impacting community development and sustainability.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Outside Sales Representative
Giggle Fiber
12.2022 - 02.2024
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Business to Business and Door to Door Sales.
- Assisting the President with Operations.
- Recognized for exceeding projected sales and generating large sales contracts with residential and business clients in the Foothill region og the San Gabriel Valley
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Assistant Community Manager /Community Manager
Goldrich Kest
08.2021 - 11.2022
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Managed vendor relationships, negotiating contracts for services such as landscaping, pest control, and waste removal to maximize property appeal while staying within budget constraints.
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
- Provided leadership, guidance and support to staff members.
Leasing Consultant /Assistant Manager
Legacy Partners
01.2020 - 07.2021
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Recognized for delivering top sales at a lease up property of 450 units and help stabilized.
- Leased 10 units in One Day
- Established and maintained excellent rapport with residents and team which lead to over 50 plus 5 Star Yelp and Google Reviews from satisfied residents in a few months.
- Greeted clients, showed apartments, and prepared leases.
Owner/Director of Tennis Operations
Inspire Tennis Academy
06.2016 - 11.2019
- Managed day-to-day business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Built this company into a successful provider of top notch tennis instruction and coaching.
- Hired and Managed a Summer Camp of 100 Players and 10 staff members
Head Coach
Cerritos High School
11.2015 - 08.2017
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
- Fostered a positive team environment with clear communication and motivational techniques.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Planned and facilitated team travel to games and events.
- Recipient of CIF Southern Section Coach of the Year Award.
- Coached Boys and Girls Varsity Teams to consecutive league championships.
- Responsible for 80 plus tennis players year round.
Education
No Degree - Business Administration
Mount San Antonio College
Walnut, CANo Degree - Business Administration
Azusa Pacific University
Azusa, CAAssociate of Arts - Business Administration
Coastline Community College
Fountain Valley, CA08-2019
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Great Communicator
- Excellent Customer Service
- Talent Development
- Project Management
- Strategic Planning
- Marketing and Advertising
- Onesite, Yardi and Appfolio Proficient
- Apple and PC Operating Systems
- MS Office and Office 365
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Fair Housing Certificate
- Activity Supervisor Clearance
- USTPA/PTR Professional Coach
- Real Estate License, in progress
Timeline
Outside Sales Representative
Giggle Fiber
12.2022 - 02.2024
Assistant Community Manager /Community Manager
Goldrich Kest
08.2021 - 11.2022
CEO/Startup Founder
Next Generation Sports Group
06.2021 - 10.2024
Leasing Consultant /Assistant Manager
Legacy Partners
01.2020 - 07.2021
Owner/Director of Tennis Operations
Inspire Tennis Academy
06.2016 - 11.2019
Head Coach
Cerritos High School
11.2015 - 08.2017
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Fair Housing Certificate
- Activity Supervisor Clearance
- USTPA/PTR Professional Coach
- Real Estate License, in progress
No Degree - Business Administration
Mount San Antonio College
No Degree - Business Administration
Azusa Pacific University
Associate of Arts - Business Administration
Coastline Community College
Similar Profiles
Jennifer TorresJennifer Torres
Prior Authorization Specialist/Insurance Verification Specialist at Next Generation Sports & SpinePrior Authorization Specialist/Insurance Verification Specialist at Next Generation Sports & Spine
Daniel JamesDaniel James
Mortgage Broker and Loan Processor at Generation Financial GroupMortgage Broker and Loan Processor at Generation Financial Group
Michael AntwiMichael Antwi
Security Control Assessor at 2nd Generation IT GroupSecurity Control Assessor at 2nd Generation IT Group