Ericson E. Brickers
Fairfax,VA
Summary
Professional leader with executive experience ready to drive impactful change. Proven ability to implement strategic initiatives and enhance operational performance. Valued for collaborative team leadership and adaptability to evolving business needs.
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Founder
The Brickers Foundation
11.2021 - Current
- Established strategic goals to enhance community outreach and engagement initiatives.
- Developed partnerships with organizations nationwide to increase resource accessibility for underserved populations.
- Led nationwide fundraising campaigns, successfully generating financial support for various community programs.
- Implemented training programs for volunteers, improving service delivery and operational efficiency.
Senior Program Manager
iConsult, LLC
01.2023 - Current
- Spearheaded an enterprise-wide HR system implementation initiative.
- Manages key delivery teams to provide program solutions for accelerating key HR functions and future state capabilities.
- Enhances client relationships, providing exceptional service and understanding their needs for tailored project solutions.
- Develops strategic plans and roadmaps to enhance operational efficiency and service delivery.
- Provides technical best practices and recommendations to enhance IT posture within the enterprise and improve big data capabilities.
Senior Transformation Manager
Bae Systems
01.2021 - 01.2023
- Aligned departmental goals with overall company strategy, ensuring that individual efforts contributed directly to broader success.
- Implemented strategic change plans to improve customer resource efficiencies and bolster IT security.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders, to promote collaboration and long-term success.
- Managed a team of IT Program Managers and engineers to drive integration of new technologies, including generative AI and robust automation tools.
Senior Manager
Deloitte
01.2020 - 01.2021
- Managed large-scale projects and introduced new systems, tools, and processes to achieve objectives.
- Analyzed existing processes and re-engineered with new processes geared to streamline delivery efforts of capturing workforce analytics and generated dashboard results.
- Conducted human capital research and employee assessments in agency departments.
- Managed program teams that delivered workforce analytics, leveraging HR databases, for benefit of better business decision making throughout the organization.
- Achievements removed stovepipe working functions, increased workforce transparency, and elevated workforce morale across cross-departmental teams.
Technical Architect
Federal Bureau of Investigation, FBI
01.2018 - 01.2020
- Established technical strategy for over 25 enterprise programs used by more than 15,000 FBI personnel.
- Facilitated product teams through agile development phases to align system outputs with organizational mission.
- Orchestrated Division initiatives, including migrating programs to AWS Secret Cloud, achieving a 50% reduction in program operation costs.
- Coordinated relocation of all Section programs from decommissioning data centers, saving the FBI over $25 million annually.
- Investigated emerging technologies such as generative AI, for enterprise enhancements.
Portfolio Manager
Navy Federal Credit Union
01.2013 - 01.2018
- Led product delivery teams for Navy Federal’s Lending department through full product life cycle phases.
- Collaborated with cross-divisional leadership, IT partners, and vendors to define product scope, timelines, and budgets.
- Spearheaded transition to vendor-supported ACH system, boosting Credit Union quality scores by over 60% by Q2 2014.
- Revamped online banking application, enhancing compliance rates and improving member satisfaction scores by 70% by end of 2015.
- Implemented automated multiple Workstation processes, reducing labor hours by 80% and department costs by 50%.
- Mentored and coached team members to enhance key analytical skills and improve overall team effectiveness.
Sr. Consultant
Tata Consultancy Services
01.2013 - 01.2014
- Executed deployment of 50+ sprint releases for Loan Conversion product, while managing a 20-person agile team.
- Developed project milestones and task dates according to organization priorities.
- Delivered Agile mentorship and oversaw all SDLC phases including elicitation of technical and business requirements, user acceptance testing, and delivery.
- Identified key areas in need of improvement and implemented plans to rectify issues.
Sr. Consultant
HP Enterprise Services
01.2012 - 01.2013
- Managed implementation of technical requirements for the Global IT Modernization program.
- Conducted in-person interviews and document analysis to identify database enhancement needs.
- Led cross-functional teams to develop and implement strategic solutions for client challenges.
- Developed use cases, scenarios, event lists, and business analyses to support improvements.
- Performed competitive product analysis to inform strategic decisions impacting over 200 mission sites.
- Collaborated with stakeholders to ensure alignment on project objectives and deliverables.
- Presented findings and recommendations to senior leadership that contributed to informed decision-making.
Business Analyst
Aetna
01.2012 - 01.2013
- Executed comprehensive data analytics and dashboard customization for senior leadership, illuminating company strengths and weaknesses, while guiding data point collection and analysis efforts that propelled 80% growth in sales and performance.
- Improved data governance with establishment of standardized protocols, ensuring consistency and accuracy across datasets.
- Conducted stakeholder interviews in multi-purposed departments to gather system and reporting requirements.
Business Analyst - Content Solutions
USA TODAY
01.2011 - 01.2012
- Analyzed online content, ensuring data accuracy and relevance.
- Managed departmental initiatives of maintaining 24-hour user accessibility to applications.
- Facilitated stakeholder meetings to gather feedback and refine project objectives, aligning with business goals.
- Provided solution services that conducted root cause analysis of application issues, and resolution.
- Reviewed and resolved application issues promptly, minimizing downtime for end users publishing content.
Sr. Consultant
KPMG
01.2011 - 01.2011
- Led mission initiatives to streamline processes of identifying company oversight and errors that impacted interest rate reduction processes on qualified loans.
- Collaborated with cross-functional teams to implement effective and efficient solutions.
- Devised and implemented processes and procedures to streamline operations.
- Monitored industry trends and kept clients informed of modification opportunities and threats.
Business Analyst
Loancare
01.2010 - 01.2011
- Oversaw company reporting to Fannie Mae, Freddie Mac, and U.S. Treasury officials by guiding and enforcing data integrity activities (e.g. scrubbing, mining, validity), re-aligning company databases for standardization, and coordinating department performance tracking for consistent results.
- Conducted market research studies to provide valuable insights for strategic planning initiatives.
Bankruptcy Lead Analyst
Portfolio Recovery Associates
01.2009 - 01.2010
- Championed team-building strategies aimed at boosting accuracy in bankruptcy filings.
- Instituted a robust case-capturing system that aligned with servicing requirements for PRA departments.
- Delivered comprehensive improvements in bankruptcy processes across the organization through strategy-driven analysis.
- Evaluated system performance against established goals and benchmarks and identified areas for improvement.
Account Manager
Bank of America
01.2005 - 01.2008
- Managed portfolio of over 250 defaulted loans, setting records in loss mitigation enrollment to prevent charge-off.
- Developed customized account plans for clients to help them achieve their business goals.
- Performed frequent market trend analyses to enhance program planning and marketing for customer outreach.
- Led successful branch sales and member campaigns, driving a 50% growth in new account activity.
Education
Master of Science - Management of Information Technology (MS MIT)
UNIVERSITY OF VIRGINIA
Charlottesville, VA01.2018
Master of Business Administration (MBA) - Finance
STRAYER UNIVERSITY
Washington, DC01.2009
Bachelor of Science - Business Management
OLD DOMINION UNIVERSITY
Norfolk, VA01.2005
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Coaching and mentoring
- Strategic planning
- Business development
Certification
- ITIL Foundations, 2015
- Certified Scrum Master (CSM), 2015
Timeline
Senior Program Manager
iConsult, LLC
01.2023 - Current
Founder
The Brickers Foundation
11.2021 - Current
Senior Transformation Manager
Bae Systems
01.2021 - 01.2023
Senior Manager
Deloitte
01.2020 - 01.2021
Technical Architect
Federal Bureau of Investigation, FBI
01.2018 - 01.2020
Portfolio Manager
Navy Federal Credit Union
01.2013 - 01.2018
Sr. Consultant
Tata Consultancy Services
01.2013 - 01.2014
Sr. Consultant
HP Enterprise Services
01.2012 - 01.2013
Business Analyst
Aetna
01.2012 - 01.2013
Business Analyst - Content Solutions
USA TODAY
01.2011 - 01.2012
Sr. Consultant
KPMG
01.2011 - 01.2011
Business Analyst
Loancare
01.2010 - 01.2011
Bankruptcy Lead Analyst
Portfolio Recovery Associates
01.2009 - 01.2010
Account Manager
Bank of America
01.2005 - 01.2008
Master of Business Administration (MBA) - Finance
STRAYER UNIVERSITY
Bachelor of Science - Business Management
OLD DOMINION UNIVERSITY
Master of Science - Management of Information Technology (MS MIT)
UNIVERSITY OF VIRGINIA
Work Availability
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Accomplishments
- Implemented problem solving strategies in organizations that has lowered costs and improved overall program efficiency production by 40%.
- Achieved a 70% increase in organizational production through implementing successful change initiatives focused on quality improvement.
PROFESSIONAL ACTIVITIES
- Board Member, Achievement Square Inc., Chantilly, VA 2019 – 2023
- Chair, Business Analyst Community of Practice – NFCU, Vienna, VA 2017 – 2018
- Area Director, TOASTMASTERS INTERNATIONAL, Vienna, VA 2017 – 2018
Additional areas of proficiency include
- Program Management
- Process Improvement
- Agile Methodologies
- Enterprise Architecture
- Strategy Implementation
- Data Integrity Assessment
- Budgeting and Planning
- Cost and Resource Estimates
- Risk and Scope Analysis
PROFESSIONAL ACTIVITIES
- Board Member, Achievement Square Inc., Chantilly, VA 2019 – 2023
- Chair, Business Analyst Community of Practice – NFCU, Vienna, VA 2017 – 2018
- Area Director, TOASTMASTERS INTERNATIONAL, Vienna, VA 2017 – 2018