Summary
Overview
Work History
Education
Skills
Timeline
Generic

ERIE L JOHNSON

Simpsonville,SC

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

22
22
years of professional experience

Work History

Unit Secretary

Bon Secour Mercy Health
Greenville , SC
11.2024 - Current
  • Managed patient admissions and discharge paperwork for efficient hospital operations.
  • Handled medical records and ensured compliance with privacy regulations.
  • Maintained inventory of office supplies and ordered as necessary for continuity.
  • Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
  • Greeted visitors and patients in a courteous and friendly manner.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.

Unit Secretary

Children's Healthcare of Atlanta
Atlanta, GA
08.2003 - 04.2024
  • Company Overview: Scottish Rite, Atlanta, GA
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships
  • Provided patient information to facilitate timely admissions and discharges
  • Monitored unit supply levels and notified management of ordering needs
  • Answered telephones and directed calls to appropriate medical or administrative staff
  • Adhered to HIPAA requirements to safeguard patient confidentiality
  • Communicated with patients with compassion while keeping medical information private
  • Greeted patients, determined purpose of visit and directed to appropriate staff
  • Arranged hospital admissions for patients as required
  • Ordered and maintained supply inventory for medical office.
  • Scottish Rite, Atlanta, GA

Education

Medical Assisting -

Morse School of Business
Hartford, CT

Skills

  • Document Management
  • Incoming Call Reception
  • Incoming Call Management
  • Insurance Claims
  • Medical office administration
  • Patient data confidentiality
  • Patient chart maintenance
  • Medical billing knowledge

Timeline

Unit Secretary

Bon Secour Mercy Health
11.2024 - Current

Unit Secretary

Children's Healthcare of Atlanta
08.2003 - 04.2024

Medical Assisting -

Morse School of Business

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