Erigersa Spahillari
Ridgewood,NY
Summary
Dedicated property management professional with a proven track record in tenant relations, office management, and maintenance coordination. Strong skills in customer service, multitasking, and time management have consistently improved operational efficiency and maximized profitability. Demonstrated ability to balance tenants' rights with business goals while excelling in communication, leadership, and contract negotiation. Career aspirations include further enhancing property operations through innovative strategies and exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
Domus Realty Corporation
Manhattan, NY
03.2024 - Current
- Engaged in activities to promote and lease properties.
- Organized and managed tenant files.
- Oversaw maintenance and repair tasks of the building.
- Generated monthly financial summaries for property manager.
- Performed routine property inspections to detect repair or improvement needs.
- Handled phone calls and scheduled meetings effectively.
- Resolved maintenance issues for tenants in a timely manner.
- Formulated innovative policies for tenant leases.
- Executed necessary tenant evictions following legal guidelines.
- Engaged with potential tenants to discuss various aspects of the property.
- Obtained required fees including security deposit prior to tenant's move-in.
- Processed deposits and payments consistently.
- Handled security deposit refunds.
- Organized and scheduled maintenance tasks for varied properties.
- Negotiated management and service contracts with clients.
Hostess Manager
The Kimberly Hotel
Manhattan, NY
07.2023 - 01.2024
- Mentored new hostesses on customer service best practices.
- Developed schedules ensuring adequate coverage.
- Supervised seating management to reduce customer wait periods.
- Evaluated sales data and optimized staffing based on regional demands.
Server
Friends’ diner
Jacksonville, FL
09.2021 - 03.2023
- Ensured accurate and prompt order taking.
- I checked the food before serving it to customers.
- Ensured continuous cleanliness and proper arrangement.
- Served each guest courteously.
- Processed cash payments in compliance with company procedures.
Hostess
Alhambra Theatre & Dining
Jacksonville, FL
08.2021 - 10.2022
- Directed seating process to maintain efficient table turnover.
- Assessed dining experience feedback regularly.
- Showcased strong communication skills in dealing with customers.
- Logged client data efficiently in the reservation system.
- Carried out sweeping of floors consistently.
- Engaged guests with friendly conversation.
Education
High School Diploma -
Atlantic Coast High School
Jacksonville, Fl05.2023
Master of Physician Assistant Studies -
Adelphi University
Garden City, NYSkills
- Customer service
- Complaint handling
- Server support
- Table setting arrangements
- Safe food handling
- Tenant issue resolution
- Business processes and procedures
- Lease agreement review
- Payment management
Languages
English
Full Professional
Albanian
Full Professional
ADDITIONAL SKILLS
- Proficient in MS Office(Word,Excel,Powerpoint)Outlook
Timeline
Assistant Property Manager
Domus Realty Corporation
03.2024 - Current
Hostess Manager
The Kimberly Hotel
07.2023 - 01.2024
Server
Friends’ diner
09.2021 - 03.2023
Hostess
Alhambra Theatre & Dining
08.2021 - 10.2022
High School Diploma -
Atlantic Coast High School
Master of Physician Assistant Studies -
Adelphi University
Similar Profiles
Erika BonnerErika Bonner
Consultant at Bonheur Realty Services CorporationConsultant at Bonheur Realty Services Corporation
Tyler RossTyler Ross
Licensed Real Estate Broker at Intracoastal Realty CorporationLicensed Real Estate Broker at Intracoastal Realty Corporation
Hunter CookHunter Cook
Asset Management and Capital Markets Intern at Continental Realty CorporationAsset Management and Capital Markets Intern at Continental Realty Corporation
Emer MoloneyEmer Moloney
Lead Speech-Language Pathologist at International Academy for the BrainLead Speech-Language Pathologist at International Academy for the Brain
Brian UtateBrian Utate
Stock Associate at Gameday Toys & GamesStock Associate at Gameday Toys & Games