Eri Jeronimo Figueroa
Costa Mesa,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Law Enforcement position. Ready to help team achieve company goals.
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated hardwoking professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Seasoned Military Police Officer with 4 years of experience in law enforcement. Adept at budgeting, performing personnel management and operation management. Sound knowledge of security standards, policies and procedures.
Reliable employee seeking Law Enforcement position. Offering excellent communication and good judgment.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
03.2021 - Current
- Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Performed target searches on individuals exiting screening equipment to detect prohibited and dangerous items.
- Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Provided top-notch protection for traveling public by conducting tests for explosives residue.
- Screened over the required passengers per minute time frame by verifying ID's and boarding passes.
- Performed operational maintenance and calibration of Explosive Trace Detection and Image Technology screening equipment.
- Used Microsoft Word and official paperwork to document and create incident reports.
Delivery Driver
Jimmy Johns, w university dr
03.2020 - 04.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Fostered positive working relationships with regular customers.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Planned delivery routes and most efficient methods of distribution.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Minimized company liability and risks to loads by obeying traffic laws.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
Military Police Officer
United States Marine Corps, 3000 Marine Corps Pentagon, Corps
01.2015 - 01.2020
- Hours per week: 40
- Duties, Accomplishments and Related Skills:
- Military Police Officer Marine, Duties, Accomplishments and Related Skills:
- As a Military Police Officer I was trained in: -Report writing -Proper force escalation -Basic Law Enforcement rules and regulations -Basic search and seizure laws -Proper search and seizure procedures -Basic Federal law understanding -Active shooter training/response -Tactical questioning -Interpersonal skills ( I.E Active listening, compassion, teamwork, customer service skills) -Firearms training to include proper shooting form, marksmanship, and weapons malfunctions -Tactical Emergency vehicle operations with a squad car - Proper Detainee operations - Proper Radio etiquette -Basic First Aid to include CPR, AED deployment and trauma treatments
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Maintained 100% accountability of assigned equipment worth more than $Amount.
- Enhanced emergency preparedness, commanding oversight and maintenance off tactical plans, equipment and weapons.
- Provided security presence by controlling CCTV, security lighting, gate systems and entry programs.
- Protected lives and property of Number military installations.
- Oversaw Number staff members, boosted productivity and eliminated workflow downtime.
- Reduced process lags by assisting instructors with military police patrol training for over Number students.
Retail Associate
500 Carson Town Ctr
10.2012 - 12.2014
- Hours per week: 30
- Duties, Accomplishments and Related Skills:
- Good customer service is regarded as a seat of vitality or lifeblood in any business
- It is one of the things that can make your business stand out apart from other of its kind
- You can offer a lot of promotions, different marketing strategies, and variety of advertising ideas to bring in as many new customers as you want, but unless you can get those customers to come back, the profit of your business won’t stay for a very long time
- Because of this, you may want to consider being a
- Kmart Sales Associate
- The Kmart Sales Associate is a key employee in maintaining good customer service.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Supported loss prevention goals by monitoring shopper behavior.
- Increased sales by offering advice on purchases and promoting additional products.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Logged reports, expenses, receipts and sales documents into digital database.
Enumerator
United States Census Bureau
04.2010 - 07.2010
- Hours per week: 30
- Duties, Accomplishments and Related Skills:
- Enumerator
- Duties, Accomplishments and Related Skills:
- Conducted research on behalf of the U.S
- Census Bureau
- Collected household and demographic information by canvassing my assigned areas
- Enumerators typically work for the population and housing census, which occurs every ten years
- Duties: - Gather packets for households who did not complete their Census Survey
- Locate various residences around the neighborhood - Personally Interview and fill out Census Surveys for the respective households
- Report back to our supervisor and turn in completed work
- Also gather feedback on how to better gather information over households who refused or were not present
- Supervisor: NA (0000000000)
- Okay to contact this Supervisor: Contact me first
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Assisted people in filling out surveys with complete and accurate information.
- Double checked information on survey forms.
- Planned efficient visitation routes by studying maps of assigned areas, reaching more than Number community households per day.
- Maintained records of houses visited, surveys completed and money spent.
- Contacted interviewees to rectify survey issues and ask follow-up questions.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Initiated communication with assigned households through mail, email or phone to obtain and correct census data.
- Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
- Dispensed assignments to enumerator team and submitted completed work to supervisors.
- Walked door to door and collected demographic information.
- Drafted thorough and accurate reports, case summaries and work records.
- Addressed non-responsive initial interviewees by conducting follow-up calls or in-person visits to promote census importance and rights of participation.
- Requested participation in brief exit interviews to obtain feedback for use in development of procedural improvements.
- Conducted interviews with participants to assess eligibility.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Explained questions in better detail for interviewees to allow truthful answers.
Education
High School -
Thomas Jefferson High School
Los Angeles, CASkills
- Passenger Screening
- Hazardous Materials
- Commercial Property
- Security Station Experience
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members. Upwards of 8 at a time given our operational schedule.
Languages
Spanish
Native or Bilingual
Timeline
Transportation Security Officer
Transportation Security Administration
03.2021 - Current
Delivery Driver
Jimmy Johns, w university dr
03.2020 - 04.2020
Military Police Officer
United States Marine Corps, 3000 Marine Corps Pentagon, Corps
01.2015 - 01.2020
Retail Associate
500 Carson Town Ctr
10.2012 - 12.2014
Enumerator
United States Census Bureau
04.2010 - 07.2010
High School -
Thomas Jefferson High School