Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Akins

Spring Hill

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Gas Leader

Quickchek
Commack
02.2024 - 02.2025
  • Supervised daily gas station operations and team activities.
  • Ensured compliance with safety regulations and company policies.
  • Trained new staff on operational procedures and customer service standards.
  • Managed inventory levels for fuel and related products effectively.
  • Assisted customers with inquiries and provided exceptional service.
  • Maintained cleanliness and organization of the gas station environment.
  • Monitored fuel pumps and equipment for proper functionality.
  • Collaborated with team members to optimize workflow efficiency.
  • Investigated incidents involving damage or destruction of infrastructure components.
  • Drafted reports detailing daily activities, progress on projects and any necessary changes in procedure or policy.
  • Performed regular inspections to identify potential problems with gas lines and equipment.
  • Implemented corrective action plans when safety violations occurred.
  • Conducted training sessions for staff on proper use of equipment and safety procedures.
  • Maintained records for inventory control purposes, ensuring accurate tracking of parts used in repairs.
  • Ensured that safety protocols were followed when handling hazardous materials.
  • Resolved customer complaints regarding service interruptions or quality issues.
  • Delegated duties to employees based on skillset.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created work crew schedules and delegated assignments.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.

Food Service Manager

Quickchek
Commack
08.2022 - 02.2024
  • Managed daily food operations and ensured compliance with health regulations.
  • Trained and supervised staff in food preparation and customer service techniques.
  • Coordinated inventory management and ordered supplies to maintain stock levels.
  • Implemented quality control measures to enhance food safety standards.
  • Addressed customer inquiries and resolved service-related issues promptly.
  • Conducted regular inspections of kitchen equipment for maintenance needs.
  • Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
  • Adhered to company food, safety, quality and sanitation policies.
  • Provided ongoing training for new employees on safe food handling practices.
  • Maintained records of food inventory, supplies, and equipment.
  • Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Implemented cost-saving initiatives such as reducing waste and utilizing leftovers effectively.
  • Tracked costs associated with food production to maintain profit margins.
  • Rotated and replenished products in display cases.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Monitored employee performance and provided feedback for improvement opportunities.
  • Handled customer complaints and feedback, implementing changes to improve service.
  • Analyzed sales data and financial reports to identify trends and areas for improvement.

Night Manager

Quickchek
Commack
01.2022 - 08.2022
  • Supervised night operations to ensure smooth workflow and guest satisfaction.
  • Provided exceptional customer service by addressing guest inquiries and concerns.
  • Collaborated with day management team for seamless shift transitions and communication.
  • Managed emergency situations such as fires, medical emergencies or criminal activity.
  • Identified opportunities to improve efficiency of operations processes during the night shift.
  • Provided training for new night shift personnel on proper use of equipment and safety protocols.
  • Oversaw general upkeep of public areas and restrooms.
  • Adhered strictly to all applicable laws governing labor practices in accordance with local regulations.
  • Advised management of staffing levels and team member performance to facilitate labor.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Food Service Associate

Quickchek
Commack
07.2021 - 01.2022
  • Prepared and assembled menu items according to health and safety standards.
  • Maintained cleanliness and organization of food preparation areas and dining spaces.
  • Assisted customers with menu selections and dietary restrictions effectively.
  • Monitored food inventory levels and reported shortages to management promptly.
  • Followed proper food handling procedures to ensure product quality and safety.
  • Operated cash register to process payments from customers.
  • Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
  • Organized storage areas for food products in accordance with safety regulations.
  • Cleaned kitchen surfaces, utensils and equipment after each shift.
  • Stocked shelves with inventory items according to company guidelines.
  • Adhered to established recipes when preparing food items for customers.
  • Performed variety of duties related to food service.

Line Cook

Outback Steakhouse
Commack
05.2018 - 12.2021
  • Prepared and cooked menu items according to Outback Steakhouse recipes.
  • Maintained cleanliness and organization of kitchen workspace and equipment.
  • Collaborated with team members to ensure timely food service during peak hours.
  • Operated kitchen appliances, including grills, fryers, and ovens efficiently.
  • Cooked multiple orders simultaneously during busy periods.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Performed basic knife skills such as dicing onions or slicing meats.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.

Skilled Laborer

F&D Floors
East Northport
03.2014 - 03.2018
  • Operated flooring installation tools to complete projects efficiently.
  • Assisted in measuring and cutting materials for flooring applications.
  • Installed various types of flooring, including hardwood and laminate.
  • Operated power tools and equipment to complete assigned tasks.
  • Assisted in loading and unloading trucks with necessary materials for projects.
  • Cleaned up debris from construction sites after work was completed each day.
  • Used laser measuring tools to calculate lengths, widths, and heights.
  • Removed old paint from surfaces using a variety of methods including sanding, scraping and chemical solutions.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.

Store Manager

7 Eleven Store
Smithtown
06.2013 - 12.2013
  • Managed daily operations and ensured store compliance with company policies.
  • Trained staff on customer service standards and operational procedures.
  • Oversaw inventory management and restocked shelves as necessary.
  • Coordinated promotional displays to enhance product visibility in-store.
  • Conducted regular audits of cash handling and sales transactions.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Developed strategies to maximize sales and profitability.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Team Member

7 Eleven Store
Coram
02.2013 - 06.2013
  • Ensured compliance with safety regulations during daily operations.
  • Participated in team meetings to discuss process improvements and feedback.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Rotated through series of different stations based on team needs.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Monitored expiration dates on food items for freshness assurance.
  • Upheld high standards of productivity and quality in operations.
  • Identified opportunities for process improvements within the department.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Hudson High School
Hudson FL
05-2005

Skills

  • Customer relationship management
  • Operational oversight
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration

Timeline

Gas Leader

Quickchek
02.2024 - 02.2025

Food Service Manager

Quickchek
08.2022 - 02.2024

Night Manager

Quickchek
01.2022 - 08.2022

Food Service Associate

Quickchek
07.2021 - 01.2022

Line Cook

Outback Steakhouse
05.2018 - 12.2021

Skilled Laborer

F&D Floors
03.2014 - 03.2018

Store Manager

7 Eleven Store
06.2013 - 12.2013

Team Member

7 Eleven Store
02.2013 - 06.2013

High School Diploma -

Hudson High School

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