Erik Avendano - Lopez
Corvallis
Summary
Driven Business Information Systems major with over eight years of customer service and retail experience, currently employed at Costco 682. Passionate about using data management and process optimization to improve eCommerce operations and fuel business growth. Excited to contribute my skills and knowledge through a Winter Internship at Costco's home office.
Overview
3
3
years of professional experience
Work History
Warehouse Operative #682
Costco Wholesale
09.2022 - Current
- Cross-trained in multiple positions to broaden my skill set, gaining expertise in cash handling, membership services, and inventory management.
- Proactively resolved membership inquiries by providing prompt and accurate assistance, ensuring a high level of customer satisfaction.
- Extensive hands-on experience on the floor has provided me with a comprehensive understanding of the warehouse operations and its overall workflow
Warehouse Operative #766
Costco Wholesale
11.2021 - 09.2022
- Successfully manage daily operations in a fast-paced warehouse environment, ensuring accurate inventory counts and efficient stock replenishment.
- Provide exceptional customer service, leveraging strong communication skills to address inquiries and resolve issues, contributing to a positive shopping experience.
- Collaborate with team members to streamline processes and implement new technologies, enhancing operational efficiency.
Education
Bachelor of Science - Business Information Systems
Oreogn State University
Corvallis, OR06.2025
Associate of Applied Science - Business Information Systems
Linn-Benton Community College
Albany, OR06.2024
Skills
- Languages: Bilingual in English and Spanish
- Technical Proficiency: Python, C, Microsoft Excel, Google Sheets, SAP, and data management tools
- Business Acumen: Strategic planning, business process optimization, and financial analysis
- Soft Skills: Strong communication, cultural awareness, and problem-solving abilities
Timeline
Warehouse Operative #682
Costco Wholesale
09.2022 - Current
Warehouse Operative #766
Costco Wholesale
11.2021 - 09.2022
Bachelor of Science - Business Information Systems
Oreogn State University
Associate of Applied Science - Business Information Systems
Linn-Benton Community College
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