Erik Braun
Phoenix,AZ
Summary
Enterprise Account Manager with expertise in strategic account planning and customer success management. Skilled in driving productivity through sales forecasting and relationship-building. Committed to enhancing client satisfaction and fostering business growth through a collaborative approach.
Overview
15
15
years of professional experience
Work History
Enterprise Account Manager
Hewlett Packard Enterprise
Phoenix, AZ
02.2023 - Current
- Developed and strengthened client partnerships to drive industry-specific solutions across multiple sectors.
- Surpassed sales targets annually by implementing inventive account strategies and personalized client solutions.
- Identified and capitalized on new business opportunities through analytical and consultative selling techniques.
- Fostered strategic alliances with partners to expand market presence and enhance service offerings.
- Deeply comprehended and surpassed executive-level KPIs using meticulous strategies.
- Enhanced customer experience by tailoring technical solutions to meet individual client needs.
- Orchestrated initiatives aimed at engaging new business clientele through direct communication.
- Worked with clients to define ongoing product enhancements and design adjustments to meet evolving business needs.
Corporate Account Manager
EVOTEK
San Diego, CA
10.2019 - 02.2023
- Orchestrated sales cycle management in collaboration with Account Directors, ensuring efficient backlog and forecast, and achieving year-over-year revenue targets.
- Cultivated robust relationships with clients, suppliers, and distributors, bolstering EVOTEK's market presence.
- Continually updated knowledge on EVOTEK product lines, enhancing product representation, and sales.
- Coordinated marketing programs and events, driving brand awareness, and customer engagement.
- Leveraged partnerships with technology partners to enhance EVOTEK's technology portfolio.
- Boosted client engagement by leading innovative marketing initiatives and nurturing key partnerships.
- Analyzed sales trends to forecast accurately, enhancing EVOTEK's market position and revenue growth.
Associate Director
Mystic River Consulting
Santa Monica, CA
10.2018 - 10.2019
- Steered sales cycle and quotas in collaboration with Managing Partners, influencing GTM strategies
- Spearheaded marketing initiatives and events, fortifying relationships with clients, suppliers, and distributors
- Piloted operations for 15+ clients and vendors, focusing on Continuous Intelligence, Automation, and SaaS
- Administered onboarding, payroll, and HR functions, while managing P&L in conjunction with Managing Partners
- Established efficient sales management processes, ensuring timely processing of account receivables and payables
- Streamlined operations for 15+ clients and vendors, enhancing efficiency
- Led marketing events, boosting brand visibility and engagement
Manager Inside Sales
Technologent
Phoenix, AZ
04.2014 - 10.2018
- Spearheaded sales support team across multiple regions, driving collaboration and strategic alignment
- Collaborated with Regional VPs to enhance financial forecasting, surpassing 100m+ revenue.
- Expanded market reach into Native American and Mexican territories, enhancing global footprint
- Engineered go-to-market strategy, fostering cross-regional account engagement.
- Delivered 40% YoY growth by strategically penetrating new markets.
- Cultivated robust relationships with clients, suppliers, and distributors, ensuring customer satisfaction and loyalty.
- Led marketing programs and events, boosting brand visibility and client engagement.
- Steered business development initiatives to cultivate key partnerships across regions including Arizona, Nevada, Utah, and Mexico.
Inside Sales Lead
Trace3
Phoenix, AZ
12.2009 - 04.2014
- Managed relationships with 40 clients generating 20-30M annually.
- Built, maintained, and maximized strong client, supplier, and distributor relationships.
- Collaborated with Account Executives and Systems Engineering to support Client Engagement.
- Generated client quotes: inclusive of pricing, lead times, and delivery.
- Delivered management reports weekly, inclusive of relationships, pipeline, forecasts, and new prospects.
- Maintained all critical CRM (NetSuite, Salesforce and Concur) including contact information, history, credit limits and forecast
- Advised on challenges, suggestions, policies, and procedures
- Continuous Education of TRACE3 products, promotions, and TRACE3 Services portfolio
- Manufacturing/Supplier Liaison
- Worked closely with MFG reps, Engineering and Channel reps on pricing for short and long term projects
- Cisco, EMC, Juniper, Pure Storage, Nimble Storage, NetApp, Palo Alto Networks, Riverbed, F5, Nutanix, VMware, Symantec, AppDynamics, ExtraHop, Akamai, MapR
- Managed lead times and client delivery expectations
- Obtain manufacturer product training and certifications
Education
Bachelor of Interdisciplinary Studies - Communications
Arizona State University - College of Letters & Sciences
Tempe, AZ01.2005
Skills
- Customer relationship management
- Pipeline management
- Government regulations
- Client engagement
- Contract negotiation
- Customer presentations
- CRM proficiency
- Upselling strategies
- Performance metrics
- Strategic account management
- Collaborative mindset
- Revenue growth
Timeline
Enterprise Account Manager
Hewlett Packard Enterprise
02.2023 - Current
Corporate Account Manager
EVOTEK
10.2019 - 02.2023
Associate Director
Mystic River Consulting
10.2018 - 10.2019
Manager Inside Sales
Technologent
04.2014 - 10.2018
Inside Sales Lead
Trace3
12.2009 - 04.2014
Bachelor of Interdisciplinary Studies - Communications
Arizona State University - College of Letters & Sciences