Results-driven business partner with a proven track record in fostering strategic partnerships to drive organizational growth and efficiency. Skilled in change management, I cultivate a high-performance culture through talent management, succession planning, and leadership development initiatives. I have experience in risk management, ensuring sustainable business practices that enhance employee engagement and promote diversity and inclusion. I am passionate about organizational effectiveness, optimizing talent acquisition, workforce planning, and shared services to align people strategies with business objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Director, HR & Administration
Service Corporation / ColumbiaDoctors
New York
09.2021 - Current
Lead human resources strategy and operations for a division of 1,700+ healthcare professionals for Columbia Doctors.
Manage a cross-functional HR team overseeing employee relations, talent acquisition, benefits, payroll, onboarding, safety, and risk.
Spearheaded employee engagement initiatives including stay interviews, a recognition task force, and annual review process redesign.
Increased internal promotions from 11% to 18% via enhanced succession planning and leadership development.
Direct all statutory benefits compliance, including FMLA, STD/LTD, ADA accommodations.
Advised executive leadership on workforce trends, compensation structures, and employee engagement strategies to enhance organizational culture.
Oversee compliance with DOL, JCAHO, and other external audit bodies, ensuring operational readiness and legal adherence.
Supervise ADP E-Time payroll team and implemented process improvements for greater efficiency.
Led the employee relations strategies, fostering a culture of trust, engagement, and conflict resolution.
Designed and implemented comprehensive benefits programs that enhance the benefits experience for employees and control expense.
Led full-cycle talent acquisition, optimizing recruitment strategies to attract top talent healthcare professionals while enhancing diversity and inclusion initiatives.
Directed onboarding processes to ensure seamless integration of new hires, reinforcing organizational values and compliance.
Championed workplace safety initiatives, implementing policies that align with OSHA and healthcare-specific safety standards to promote a secure work environment.
Developed HR metrics and analytics to assess program effectiveness and drive data-informed decisions in workforce planning.
Regional Director of Human Resources
Compass Group North America
05.2008 - 06.2021
Executive leader for multiple divisions of the parent company covering healthcare, education, and corporate sectors.
Managed a geographically dispersed HR team supporting operations in 23 states.
Investigated complex employee relations issues including harassment, discrimination, fraud, workplace violence, and OSHA violations.
Counseled executive leadership on HR analytics, workforce planning, diversity strategies, and organizational design.
Rolled out development programs, succession planning, and DEI initiatives increasing promotions and diversity representation.
Served as Zone Champion for the Northeast Centers for Excellence and Veterans Network.
Director, Training & Development
Restaurant Associates
New York
08.2005 - 04.2008
Directed corporate training and development strategy, supervising a team of HR professionals.
Partnered with Sr. leadership to support talent growth and cultural alignment during high-growth periods.
Developed onboarding and leadership programs covering ethics, generational management, change leadership, and sustainability.
Integrated learning initiatives with organizational goals, resulting in a 20% increase in internal promotions and consistent turnover reduction.
Supported HR compliance during business transitions and M&A integrations.
Senior Manager, Human Resources
Compass Group PLC
New York
04.2002 - 07.2005
Conducted management development programs and succession planning based on needs assessments.
Strengthened recruitment strategy and internal mobility programs to support growth and engagement.
Revenue Cycle Project Coordinator at ColumbiaDoctors of the Hudson Valley, (Hudson HearRevenue Cycle Project Coordinator at ColumbiaDoctors of the Hudson Valley, (Hudson Hear