Hi, I’m
Erik Bustillos
Cook
Las Vegas,NV
Summary
With a proven track record at Starbucks, I specialize in enhancing customer loyalty and training team members. I combine hard skills like food safety management with strong communication abilities. My expertise in adapting recipes and my dedication to quality assurance have consistently improved customer satisfaction, making me a valuable addition to any team.
Overview
3
years of professional experience
Work History
Fountainbleau LV
Cook
11.2023 - Current
Job overview
- Took food orders and prepared items efficiently to ensure hot, fresh meals.
- Maintained high standards of food safety by sanitizing surfaces and avoiding cross-contamination.
- Prepared multiple orders simultaneously with precision during peak hours, leading to repeat business.
- Monitored food quality and rotated stock to ensure freshness.
- Delivered consistent dishes, emphasizing quality and attention to detail.
- Prepared food according to recipes and portion guidelines.
- Collaborated closely with servers to accommodate special orders.
- Kept work areas clean and organized for safety and efficiency.
- Adjusted recipes based on ingredient availability or customer requests.
- Managed opening and closing tasks for the kitchen.
- Contributed to customer satisfaction through timely, high-quality food service.
Starbucks
Barista Trainer
02.2022 - 11.2023
Job overview
- Quickly learned new drinks and procedures, and trained team members effectively.
- Customized training approaches to suit individual barista strengths and experiences.
- Provided positive reinforcement and respectful coaching for new hires.
- Handled cash transactions accurately to minimize errors.
- Promoted additional items, boosting store sales.
- Performed minor equipment maintenance to keep espresso machines in good working order.
- Created a wide variety of hot and cold drinks, consistently receiving positive feedback from customers.
- Operated and maintained espresso machines, blenders, and other café equipment.
- Prepared brand-specific beverages with a focus on speed, quality, and consistency.
McDonald's
Crew Member
09.2021 - 02.2022
Job overview
- Provided knowledgeable responses to customer questions and made product suggestions.
- Took orders, prepared meals, and managed payments efficiently.
- Worked well with teammates and responded positively to management coaching.
- Maintained cleanliness throughout the restaurant for a welcoming atmosphere.
- Operated cash registers and managed front counter and drive-thru operations.
- Addressed customer needs to create a positive dining experience.
- Assisted in training new team members on procedures and customer service techniques.
- Replenished supplies and ensured cleanliness of service areas.
- Supported servers by setting up trays and assisting with food deliveries.
- Readied take-out orders with appropriate condiments and utensils.
- Monitored and restocked food supplies to maintain effective inventory levels.
Education
Valley HS, 2839 S Burnham Ave Las Vegas, NV 89169
High School Diploma from General Studies
05.2023
Skills
- Order prioritization
- Recipe adaptation
- Food safety management
- Cross-contamination prevention
- Quality assurance
- Customer service
- Cleaning and organization
- Support for dietary restrictions
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
I love cooking and experimenting with new recipes—currently in my "soup era" and eager to start baking. I'm an avid gamer, especially enjoying "Sparking Zero" (a DBZ fighting game) and Fortnite. I also love weightlifting with friends and family.
Timeline
Cook
Fountainbleau LV
11.2023 - Current
Barista Trainer
Starbucks
02.2022 - 11.2023
Crew Member
McDonald's
09.2021 - 02.2022
Valley HS
High School Diploma from General Studies
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