Erik Casados
Dallas,TX
Summary
Versatile professional with a proven track record at Casados-Hernandez Business Group, excelling in roles from Acoustic Musician to Computer/iPhone Technician. Demonstrated guitar proficiency and strong attention to detail, leading to increased audience engagement and efficient problem-solving. Achieved top sales performance by leveraging network experience and music technology skills, fostering significant customer satisfaction and repeat business.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Acoustic Musician
Casados-Hernandez Business Group
02.2014 - Current
- Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Scheduled rehearsals with other musicians and choirs.
- Mentored aspiring musicians through workshops and private lessons, fostering their passion for musicmaking.
- Sought out professional development opportunities such as masterclasses or workshops to continuously improve musicianship skills.
- Promoted musical career by maintaining social media presence.
Tamale Salesman
Casados-Hernandez Business Group
06.2021 - 05.2023
- Create and maintain relationships with customers
- Prepare and package tamales for sale
- Create marketing strategies to promote tamales
- Handle cash/card transactions
- Track inventory and sales data
- Lead the growth of the production of Tamales
- Ensure food safety regulations are followed
- Attend events and festivals to sell tamales
Car Salesman
Trophy Nissan
02.2018 - 04.2019
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Became top salesman by using all company resources. Networked with all company departments, friend of co-workers, family friends, I had a strong customer base.
Computer/iPhone Technician
Casados-Hernandez Business Group
06.2012 - 08.2016
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Phone Operator and Kitchen Duties
Picasso's Pizza and Grill
06.2012 - 01.2014
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
- Pleasantly greeted all callers and asked how to be of assistance.
- Increased sales through repeat customers and older customer data
Education
BBA - Entrepreneurship
University of North Texas
Denton, TX06-2017
Skills
- Problem solver/fast research skills
- Strong attention to detail
- Critical thinking
- Customer service
- Data entry
Certification
Studying for Comptia A+
Languages
Spanish
Native or Bilingual
Accomplishments
- Awarded Top Salesman at the Top Nissan Dealership in the Nation
- Created a tamale brand in Deep Ellum. People bought my brand and showcased it to others via shirts and stickers.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeInternshipWork Location
HybridOn-SiteImportant To Me
Career advancementCompany CultureTeam Building / Company RetreatsQuote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Interests
Dancing
Stock News
Future Technologies
Music
Timeline
Tamale Salesman
Casados-Hernandez Business Group
06.2021 - 05.2023
Car Salesman
Trophy Nissan
02.2018 - 04.2019
Acoustic Musician
Casados-Hernandez Business Group
02.2014 - Current
Computer/iPhone Technician
Casados-Hernandez Business Group
06.2012 - 08.2016
Phone Operator and Kitchen Duties
Picasso's Pizza and Grill
06.2012 - 01.2014
BBA - Entrepreneurship
University of North Texas
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