Erik Castillo
San Antonio,TX
Summary
Dynamic Cable Installation Technician with experience at the Air Force, experienced with Copper and in fiber optic splicing and electrical troubleshooting. Proven ability to enhance customer relations and collaborate effectively in team settings. Adept at diagram reading and network troubleshooting, ensuring compliance with military standards while delivering reliable communication solutions.
Overview
9
9
years of professional experience
Work History
Cable Installation Technician
Air Force
San Antonio, Texas
04.2024 - Current
- Installed cable systems for communication and data transmission.
- Conducted routine maintenance on cable infrastructure for reliability.
- Collaborated with team members to troubleshoot technical issues effectively.
- Ensured compliance with military standards during installation processes.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Conducted site surveys to determine the best placement for new cables and equipment.
- Participated in ongoing technical training to stay current with industry trends and technologies.
- Spliced and terminated coaxial and fiber optic cables according to industry standards.
- Managed inventory of tools and equipment for telecommunications projects.
Automotive Technician
Best Buy
San Antonio, TX
07.2021 - 05.2024
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Maintained a clean working environment at all times.
- Displayed excellent customer service skills when interacting with customers regarding their needs.
- Diagnosed and troubleshot complex automotive electrical issues using diagnostic computers.
- Performed preventative maintenance on electrical systems, including testing batteries, starters, alternators and other related parts.
- Installed new or replacement wiring harnesses in cars, trucks and other motorized vehicles.
- performed installation of aftermarket accessories such as radios, alarms, navigation systems and remote starters.
- Connected test equipment to diagnose faults in the electrical system of a vehicle.
- Inspected wires for damage, loose connections, and faulty grounds to identify any potential problems before they become serious issues.
- Maintained records of all work done on each vehicle including parts used and time spent working on it.
- Utilized specialized tools such as multi-meters and soldering irons to repair wires within a car's electrical system.
- Ran new wiring and cables to connect systems or bypass faults.
- Efficiently removed seats, carpeting and panels to complete skilled installations and repairs.
- Spoke with customers to discuss nature of malfunctions and explain possible issues and repair plans.
Lawyer's Assistant
Scott Chapman LLC
San Antonio, TX
11.2020 - 06.2021
- Drafted pleadings, motions, and other legal documents based on attorney instructions.
- Reviewed legal documents for accuracy and completeness.
- Maintained files and organized case materials in accordance with office procedures.
- Conducted research using online databases to locate relevant statutes, court decisions, and other legal authorities.
- Compiled evidence for attorneys to review prior to depositions or trials.
- Performed administrative tasks such as photocopying, faxing, scanning, and filing of documents.
- Provided assistance in the preparation of trial notebooks and exhibits.
- Managed calendars to ensure timely completion of deadlines imposed by courts or clients.
- Answered phones, responded to emails, and addressed inquiries from clients professionally.
- Coordinated meetings between attorneys and clients or witnesses as needed.
HVAC Assistant
Green Efficiency
San Antonio, TX
01.2017 - 01.2021
- Assisted in installing, repairing and maintaining HVAC systems.
- Inspected HVAC components for proper operation and functionality.
- Tested electrical circuits, motors, controls, safety devices and other components of the HVAC system.
- Cleaned evaporator coils, condenser coils and filters of the HVAC system.
- Adjusted thermostats to ensure desired temperatures were maintained in designated areas.
- Installed insulation materials around pipes, ducts and other components of the HVAC system.
- Checked air flow through vents for proper distribution of conditioned air throughout premises.
- Worked closely with technicians in order to complete assigned tasks efficiently.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Adept at reading blue prints of electrical equipment.
- Disassembled broken or defective equipment to facilitate repair.
- Held or supplied tools, parts and supplies for other workers.
- Contributed to operational quality and efficiency by calibrating instruments, applying controls and implementing maintenance functions.
- Safeguarded equipment and components against defect and corrosion by applying protective materials.
Barista
Starbucks
San Antonio, TX
05.2020 - 11.2020
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained calm demeanor during high-volume periods and special events.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Input orders into point of sale system and handled customer payments.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
Fast Food Worker
Whatabuger
San Antonio, TX
01.2020 - 05.2020
- Operated cash register to process customer payments accurately and efficiently.
- Ensured that all food products were prepared fresh daily and stored properly.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Provided quality customer service by adhering to company policies and procedures.
- Adhered to company policies regarding attendance and punctuality.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Team Member
Panda Express
San Antonio, TX
01.2018 - 08.2018
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Resolved customer issues promptly in a professional manner.
- Attended staff meetings to stay updated on company policies and procedures.
- Participated in training sessions for new employees when needed.
- Trained new team members using approved training materials and information.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Warren High School
San Antonio, TX05-2020
Associate of Science - Network and System Administration
Northwest Vista College
San Antonio, TXSkills
- Soldering
- Stripping and Splicing Tools
- Networking and Relation Building
- Customer Relations
- Fluent in Spanish and English
- Able to multitask in fast paced environments
- Diagram Reading
- Circuit Testing
- Documentation skills
- Electrical Troubleshooting
- Diagnostic Techniques
- Blueprint Interpretation
- Cable installation
- Fiber optic splicing
- Network troubleshooting
Timeline
Cable Installation Technician
Air Force
04.2024 - Current
Automotive Technician
Best Buy
07.2021 - 05.2024
Lawyer's Assistant
Scott Chapman LLC
11.2020 - 06.2021
Barista
Starbucks
05.2020 - 11.2020
Fast Food Worker
Whatabuger
01.2020 - 05.2020
Team Member
Panda Express
01.2018 - 08.2018
HVAC Assistant
Green Efficiency
01.2017 - 01.2021
High School Diploma -
Warren High School
Associate of Science - Network and System Administration
Northwest Vista College