Erik Coons
Concord,NC
Summary
Motivated and reliable professional with over 4 years of experience in hands-on work, customer service, and team leadership. Strong ability to manage time, communicate effectively, and handle high-pressure situations while maintaining a positive, professional attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Transport
Atrium Health Cabarrus
Concord, NC
08.2025 - Current
- Transported patients safely between departments, ensuring timely arrivals for medical procedures.
- Established trust and maintained comfort for patients during transport, enhancing their overall experience.
- Utilized effective communication techniques to ease tensions and resolve disputes, promoting a more positive environment.
Sales Lead
Panthers Pro Wash
Charlotte, NC
01.2024 - 05.2024
- Generated new business through direct sales strategies that expanded client base
- Built and maintained strong customer relationships to enhance client satisfaction and loyalty
- Led team to ensure high-quality service delivery to clients.
- Trained new staff on operational procedures and customer engagement techniques.
- Managed scheduling and logistics for service appointments and crew assignments.
Crew Chief
Panthers Pro Wash
Charlotte, NC
11.2023 - 05.2024
- Led team operations to enhance overall performance
- Managed workflow and ensured timely job completion
- Supervised crew members during pressure washing and exterior cleaning projects.
- Trained new employees on safety protocols and equipment usage.
- Managed daily schedules and ensured timely project completion.
Handyman Assistant
JonathanC LLC
Charlotte, NC
01.2019 - 01.2022
- Performed home repairs to enhance living conditions for residents
- Coordinated tasks and resources to complete projects on schedule
Education
High School Diploma - STEM Honors Graduate
Northwest Cabarrus High School
Concord, NC06-2023
Skills
- Leadership
- Maintaining patient confidentiality
- Attention to detail
- Process optimization
- Customer Service
- Relationship Building
- Time Management
- Effective communication
References
Available upon request
Certification
ECG Certification-Medcerts
Timeline
Patient Transport
Atrium Health Cabarrus
08.2025 - Current
Sales Lead
Panthers Pro Wash
01.2024 - 05.2024
Crew Chief
Panthers Pro Wash
11.2023 - 05.2024
Handyman Assistant
JonathanC LLC
01.2019 - 01.2022
High School Diploma - STEM Honors Graduate
Northwest Cabarrus High School