Erik Dodson
Ft. Washington,MD
Summary
Seasoned Senior Driver with a robust background at ThermoFisher Scientific, adept in vehicle operation and route optimization. Demonstrates exceptional communication and customer service, ensuring timely and safe delivery of sensitive materials. Proven leader in enhancing delivery efficiency by 30%, leveraging skills in CDL B/DOT Certification and team leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Driver
ThermoFisher Scientific
Rockville, MD
11.2017 - Current
- Safely transports biological materials and maintaining the required temperature
- Operates commercial motor vehicles in urban, suburban, and rural areas in all weather conditions
- Transports equipment and specimen without causing damage to any product
- Receives, handles, and inventories specimens of human, animal, and/or plant origin at temperatures ranging from ambient to -196 C, and having potentially hazardous properties
- Assures compliance to cGMP and company quality systems
- Maintains confidentiality of company or personal information of others
- Accurately counts and prepares packaging components to ensure accurate accountabilities prior to and at the completion of a job order
- Works around hazardous substances and follows all safety guidelines to minimize exposure
- Follows standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration (FDA) requirements
- Build and maintain positive relationships through open & timely communication, regular performance feedback, and conflict resolution in a timely and professional manner
- Traveled to other facilities to meet business needs
- Confidently makes appropriate decisions to serve customers
- Address customers' concerns and critical problems and demonstrates that solving their problems is a top priority
- Meets commitments and ensures that deliverables are completed on time
- Obtains assignments and prepares paperwork and inspects equipment prior to departing from the facility
- Always adheres to all company and manufacturer safety guidelines
Driver/Sales Rep
Heritage Crystal Clean
Richmond, VA
05.2016 - 11.2017
- Obeyed traffic laws and follow established traffic and transportation procedures
- Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
- Reported any mechanical problems encountered with vehicles
- Turned in receipt and money received from deliveries
- Maintained records, such as, records of cargo in accordance with regulations
- Read maps and follow written or verbal geographic directions
- Recorded information, such as cash receipts and ticket fares, and maintain log book
- Completed required paperwork/DOT log
- Delivered products to a specified route of restaurants on time with the best accuracy possible in a friendly professional manner
- Unloaded or assists in the unloading of product from the truck to customers
- Safely operated a truck according to state and federal laws
- Transported product load over route to proper destinations observing all company policies, safety regulations, and traffic laws
- Maintained any required records completely and correctly
- After completion of the route, removed any remaining product from the truck and checks the product in with the warehouse supervisor before parking the truck
- Performed pre-trip and post-trip inspections.
- Reports any maintenance malfunctions immediately after discovery of the situation
- Operated a variety of machinery and tools safely and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Driver
Rich Products
Annapolis Junctions, MD
06.2015 - 05.2016
- Organized merchandise and sales promotion displays to attract customers.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Organized deliveries according to customer needs.
- Cross-sold additional products to customers depending upon merchandise needs.
- Resolved any customer complaints promptly and professionally.
- Assisted with merchandising displays at customer locations when requested.
- Issued sales promotion materials to customers to boost sales.
Commercial Truck Driver
Schwan Consumer Brands
McDonough, GA
03.2012 - 05.2015
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Maintained accurate daily logs of travel activities.
- Adhered to all applicable laws and regulations governing the transportation industry.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Communicated with dispatchers regarding route changes due to traffic or weather conditions.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Planned and optimized routes to enhance delivery efficiency and increase productivity.
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Maintained safe driving habits to protect property and general public on roadways.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Secured materials and equipment for transport to prevent damage to goods during transit.
- Adhered strictly to company policies concerning health and safety standards.
- Delivered goods to customers in a timely manner.
- Inspected every load to check for damages and security.
- Unloaded freight at customer locations and documented merchandise issues for supervisor review and handling.
Route Sales Supervisor
Schwan's Consumer Brands
Baltimore, MD
02.2007 - 03.2012
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Introduced strategies to increase sales across regions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted regular meetings with staff to review performance metrics, discuss challenges and provide feedback.
- Investigated customer complaints regarding product quality or service issues; took corrective action as necessary.
- Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
- Created reports detailing monthly sales activity by account and customer segment.
- Maintained long-term relationships with customers and clients.
- Delegated work to staff, setting priorities and goals.
- Communicated regularly with key clients to maintain positive relationships, assess needs and promote new products and services.
- Monitored performance of route sales representatives against established goals.
- Directed and supervised staff performance.
- Covered open routes whenever needed.
- Assisted the team heavy promotional push to keep production moving forward.
Education
IT Specialist -
DeVry University
High School -
Parkdale High School
Skills
- CDL B/ DOT Certification
- Communication skills
- Customer service
- dEX Software
- Team leadership
- Problem solving
- Safety compliance
- Vehicle operation
- Route optimization
- Defensive driving
- Problem-solving capacity
- Fleet management software
- Hazmat Endorsement
- Passenger Endorsement
- Tanker Endorsement
- Air Brake Endorsement
- Windows Applications
Certification
- Class B Commercial Drivers License, State of Maryland
- Passenger Endorsement, State of Maryland
- Tanker Endorsement, State of Maryland
- Hazmat Endorsement, State of Maryland
- Air Brake Endorsement, State of Maryland
Timeline
Senior Driver
ThermoFisher Scientific
11.2017 - Current
Driver/Sales Rep
Heritage Crystal Clean
05.2016 - 11.2017
Driver
Rich Products
06.2015 - 05.2016
Commercial Truck Driver
Schwan Consumer Brands
03.2012 - 05.2015
Route Sales Supervisor
Schwan's Consumer Brands
02.2007 - 03.2012
IT Specialist -
DeVry University
High School -
Parkdale High School
Similar Profiles
Christine GlodyChristine Glody
Inventory Analyst II at Cole-Parmer (Division of Antylia Scientific formerly ThermoFisher Scientific)Inventory Analyst II at Cole-Parmer (Division of Antylia Scientific formerly ThermoFisher Scientific)
Nicholas MorenoNicholas Moreno
Manufacturing Technician II at ThermoFisher ScientificManufacturing Technician II at ThermoFisher Scientific
KATHERINE REMERKATHERINE REMER
Customer Service Representative at Thermofisher ScientificCustomer Service Representative at Thermofisher Scientific
Christopher MetzenChristopher Metzen
Operator Technician - Biotechnology at Thermofisher ScientificOperator Technician - Biotechnology at Thermofisher Scientific
LA RHONDA WILLIAMS MCCOYLA RHONDA WILLIAMS MCCOY
MEMBER ENROLLMENT SPECIALIST at ONTRAK HEALTHMEMBER ENROLLMENT SPECIALIST at ONTRAK HEALTH