Erik Dreyfus
Perrysburg,OH
Summary
Experienced Director of Operations proficient in managing Full Service Restaurant operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
25
25
years of professional experience
Work History
Director of Operations
Black Rock Bar And Grill
05.2016 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Mentored and coached team members to foster productive and engaging work environment.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Calculated payroll deductions by accurately using [software] and processed payroll to meet preset requirements.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
General Manager
Logan's Roadhouse
04.2005 - 04.2016
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
General Manager
TGI Fridays
03.1998 - 04.2005
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
No Degree - Environmental Geology
Grand Valley State University
Allendale, MI05.1999
Skills
- Overseeing Fundraising
- Interdepartmental Cooperation
- Inventory Tracking and Management
- Budget Controls
- Finance and Accounting Oversight
- Operations Oversight
- Schedule Oversight
- Continuous Quality Improvement (CQI)
- Hiring and Onboarding
- Payroll Administration and Timekeeping
- P&L Responsibility
Timeline
Director of Operations
Black Rock Bar And Grill
05.2016 - Current
General Manager
Logan's Roadhouse
04.2005 - 04.2016
General Manager
TGI Fridays
03.1998 - 04.2005
No Degree - Environmental Geology
Grand Valley State University
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