Dynamic Account Manager with 12+ years of experience in the Alaskan Energy Industry offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Chemical Account Manager
ENI / VERSALIS AMERICA'S
01.2024 - Current
Maintain daily technical analysis and identification of the key points of the application needs related to oilfield applications, in the O&G production industry both onshore and offshore
Maintain application of best practices and lessons learned in terms of 'flow assurance' and 'asset integrity'
Support product development and research teams for new products selection and optimization
Provide field level technical support to customer
Ensure activities necessary for timely responses to the issues or process improvements related to the application of field products
Identify best solution for treatments and collaborate with internal technical team to provide data to support product recommendations
Plan/manage time for effective coverage of customer facilities, communications and other responsibilities
Collaborate to complete chemical service documents, reports and other paperwork in timely manner
Train customers on product applications
Maintain proper inventory management and chemical usage
Inventory chemical surveillance and chemical pump operating at correct rate.
Sales Manager
ROTORK CONTROLS, NW US / ALASKA
09.2021 - 02.2024
Maintained existing book of business while growing entire Alaskan market by 112% within 2 years
Develop and execute sales forecasts based on market research and company growth strategies for approximately 15 global customers
Identify trends in growth and declines within all markets and determine path forward.
Provide customer reports, records and asset management as necessary
Create training and educational opportunities for existing and potential customers.
Establish and maintain effective working relationships with clients and utilize these relationships to develop new business opportunities.
Work within all Segments within Rotork to bridge any product and/or coverage gaps to better serve client and company needs.
Manage techniques required to coordinate sale of products and service on capital projects as well as to resellers and end-users.
Actively participated in networking events within industry, expanding professional connections and generating leads.
Provide field and office level assistance as needed.
Business Development Manager
AIRSWIFT, ANCHORAGE, AK
03.2021 - 09.2021
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
Evaluate financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections
Use sales forecasting or strategic planning to ensure sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends
Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.
Account Manager
AMERICAN FIDELITY
08.2020 - 02.2021
Sell various types of insurance policies to school district employees, including life, disability, medical and dental insurance, or specialized policies such as accident, cancer, and critical illness
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Valve and Process Manager
CAMERON INTERNATIONAL
04.2018 - 05.2020
Increased Alaska bookings by 28% ($2M) by developing and implementing new sales initiatives
Grew market share by 10% in Alaskan Market
Collaborated with cross-functional teams to identify areas of improvement, leading to increased efficiency across departments.
Ensured compliance with industry standards by establishing guidelines, monitoring progress, and addressing deviations promptly.
Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
Championed continuous improvement initiatives that led to enhanced operational excellence within organization.
Confer with potential customers regarding equipment needs and advise customers on types and quantities of equipment to stock and purchase
Contributed significantly towards achieving company goals through strategic planning, implementation of new technologies, and alignment with business objectives.
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
Prepare budgets and approve budget expenditures
Oversee regional and local sales managers and their staff
Actively participated in networking events within industry, expanding professional connections and generating leads.
Account Manager
CAMERON INTERNATIONAL
09.2013 - 04.2018
Created strategy to open new hardline inspection facility on North Slope
Created additional revenue of ~$3M yearly
Increased bookings target by $10M within 3 years.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Select correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
Prepare sales presentations or proposals to explain product specifications or applications.
Negotiate prices or terms of sales or service agreements
Sold first new wellhead to major Owner Operator in 28 years
Negotiated to be major supplier and repair facility for Frac valves and associated equipment
Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
Provide customers with ongoing technical support.
Negotiated contract terms with clients, securing favorable agreements for both parties.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Actively participated in networking events within industry, expanding professional connections and generating leads.
Customer Technical Service Representative
CAMERON INTERNATIONAL
04.2011 - 09.2013
Verify inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors
Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued
Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
Verify that materials lists are accurate and that delivery schedules meet project deadlines
Arrange for installation and testing of products or machinery
Complete product and development training as required.
Reading and Physical Education Administrator
IDITAROD AREA SCHOOL DISTRICT
08.2007 - 03.2011
Observe teaching methods and examine learning materials to evaluate and standardize curricula and teaching techniques, while determining areas where improvement was needed.
Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
Enforce discipline and attendance rules
Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
Plan and lead professional development activities for teachers, administrators, and support staff.
Sustainability Governance & Reporting Leader at Eni - Egypt (Ieoc Production B.V.)Sustainability Governance & Reporting Leader at Eni - Egypt (Ieoc Production B.V.)
Doctoral Scholar at University of Southern California Suzanne Dvorak-Peck School of Social WorkDoctoral Scholar at University of Southern California Suzanne Dvorak-Peck School of Social Work