Erik Escobar
Queens
Summary
Results-driven sales assistant manager with a proven track record in transforming teams and exceeding sales targets. Committed to enhancing customer satisfaction and driving operational efficiency in retail environments.
Dynamic sales assistant manager skilled in team leadership and strategic sales planning. Known for effectively coaching underperforming teams to achieve peak performance, while ensuring high levels of customer satisfaction and streamlined operations.
Overview
3
3
years of professional experience
Work History
Sales assistant manager
T-Mobile
Flushing
10.2022 - Current
- Results-driven and dynamic Assisted Sales Manager with 1 years of experience in retail sales management, known for transforming underperforming teams into top-tier performers.
- Proven ability to exceed sales targets, enhance customer satisfaction, and streamline store operations.
- Skilled in team leadership, coaching, and strategic sales planning within a fast-paced retail environment.
- Leadership & Management: Team Leadership, Sales Coaching & Training, Performance Management, Employee Development, Conflict Resolution, Recruitment & Onboarding.
- Sales & Customer Service: Consultative Selling, Customer Relationship Management (CRM), Upselling, Customer Retention, Product Knowledge, In-store Promotions, Problem-Solving.
- Operations & Business Acumen: Inventory Management, Retail Operations, Merchandising, Point-of-Sale (POS) Systems, Financial Reporting, KPI Analysis, Loss Prevention.
Retail Sales Associate
T-Mobile
Jamaica
10.2022 - Current
- Assisted customers with product inquiries, service activations, and account management.
- Effectively communicated product features and benefits, leading to increased sales.
- Resolved customer complaints and technical issues with patience and professionalism.
- Maintained a thorough understanding of T-Mobile products, services, and promotions.
- Collaborated with team members to ensure a positive and efficient store environment.
Moving worker
Molly bros moving and storage
- Carried heavy boxes and furniture.
- Packed up boxes.
- Organized truck.
- Operate moving trucks and equipment safely during relocations.
- Assist team members in lifting and transporting heavy items efficiently.
Intern
Commonpoint Queens/Samuel Field Y
- Cashier.
- Organized Stock - Carried heavy equipment.
- Teacher Assistant.
- Guest Advisor - Greated guest on open house and gave them a tour around school.
- Maintained positive working relationship with fellow staff and management.
- Supported youth and family services by preparing materials for workshops.
Education
physical education
Queensborough Community College
Oakland Gardens, NY08-2028
High school -
Queens Academy High School
Flushing, NY01-2023
Skills
- Customer service excellence
- Team leadership
- Sales coaching
- Problem solving
- Goal oriented
- Self motivation
- Sales expertise
- Effective communication
- Problem-solving skills
- Goal achievement
Personal Information
Date of Birth: 01/21/05
Timeline
Sales assistant manager
T-Mobile
10.2022 - Current
Retail Sales Associate
T-Mobile
10.2022 - Current
Moving worker
Molly bros moving and storage
Intern
Commonpoint Queens/Samuel Field Y
physical education
Queensborough Community College
High school -
Queens Academy High School
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