Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Erik Evans

Houston,United States

Summary

Experienced server with strong skills in order management, payment processing, and upselling. Keeps up-to-date on menu items to offer personalized recommendations based on customer preferences. Proficient in accommodating special dietary needs and maintaining food safety standards. Currently pursuing education in air conditioner repair and maintenance to broaden technical knowledge and enhance skill set.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Lyla
04.2025 - Current
  • Provided exceptional customer service by attentively addressing guest needs and preferences.
  • Managed dining area cleanliness and organization to enhance overall guest experience.
  • Collaborated with kitchen staff to ensure timely and accurate delivery of food orders.
  • Trained new servers on menu offerings, service protocols, and customer engagement techniques.
  • Resolved guest complaints promptly, ensuring satisfaction and repeat business.
  • Assisted in inventory management by tracking stock levels of supplies and beverages.
  • Implemented upselling techniques that contributed to increased sales during shifts.

Server

Saltgrass Steakhouse
08.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
  • Maintained a clean and orderly dining area for an enjoyable guest experience

Server

IHOP
03.2022 - 05.2024
  • I have to communicate with the customers, make their food is satisfying to their liking and make sure they leave out happy

Food Runner

Studio Movie Grill
10.2022 - 04.2023
  • I make sure I give out food/or drinks to the guest to make sure all their food/drink is right and

Server

Cracker Barrel
10.2021 - 03.2022
  • Served food and beverages promptly with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Bussed and reset tables to keep dining room and work areas clean
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Seated customers in timely manner by managing reservations and waitlists skillfully

Education

High School - Business

Dobie High School
Houston, TX

HVAC -

National Technical Institute
Houston, TX

Skills

  • Corrective Actions
  • Order Accuracy
  • Specials Promotion
  • Price Memorization
  • Food Sales and Promotion
  • Ability to Lift 30 Pounds
  • Bus Tables
  • Sales Techniques
  • Performance Improvement
  • Order Accuracy and Delivery

Certification

ServSafe Food Handler Present Food Handler Certification

Timeline

Server

Lyla
04.2025 - Current

Server

Saltgrass Steakhouse
08.2023 - Current

Food Runner

Studio Movie Grill
10.2022 - 04.2023

Server

IHOP
03.2022 - 05.2024

Server

Cracker Barrel
10.2021 - 03.2022

High School - Business

Dobie High School

HVAC -

National Technical Institute

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Erik Evans