Erik Fair
Laurel,Maryland
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Box Lunch
03.2023 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Assistant Store Manager
Vans
10.2022 - 03.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
Alex Baby & Toy
04.2022 - 10.2022
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Created and maintained safe and secure work environments for employees.
Overnight Merchandiser
Total Wine & More
01.2022 - 04.2022
- Enhanced store appearance by strategically organizing merchandise and executing product placement plans.
- Streamlined inventory management through meticulous organization and systematic restocking of merchandise.
- Collaborated with fellow team members to complete overnight tasks in a timely manner, ensuring store readiness for morning shoppers.
- Improved efficiency of merchandising processes by regularly updating knowledge of store layout changes and new product arrivals.
Assistant Store Manager
Vans
01.2019 - 01.2022
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Education
Bachelor of Arts - Digital Filmmaking & Video Production
The Art Institute of Philadelphia
Philadelphia, PA05.2018
Skills
- Sales Professional
- Strategic Thinker
- Problem-Solving
- Relationship Building and Management
- Friendly and Positive
- Customer Service
- Team Leadership
- Product Knowledge
Timeline
Store Manager
Box Lunch
03.2023 - Current
Assistant Store Manager
Vans
10.2022 - 03.2023
Assistant Store Manager
Alex Baby & Toy
04.2022 - 10.2022
Overnight Merchandiser
Total Wine & More
01.2022 - 04.2022
Assistant Store Manager
Vans
01.2019 - 01.2022
Bachelor of Arts - Digital Filmmaking & Video Production
The Art Institute of Philadelphia
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