Erik Fjelde
Fargo,ND
Summary
Banking Leader and Small Business Specialist with 10+ years of experience driving loan growth, deposit acquisition, branch performance, and client relationship management. Proven track record of leading branch teams, originating consumer and business lending solutions, managing operational risk, and delivering consultative financial guidance to businesses and consumers. NMLS-registered professional with expertise in small business banking, SBA lending, portfolio development, sales leadership, and employee coaching. Recognized as a top producer in North Dakota across multiple banking roles.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Small Business Specialist IV/ NMLS Officer
U.S. Bank
Fargo, ND
03.2024 - Current
- Partner with small business owners to identify lending, deposit, and treasury management solutions tailored to their financial goals.
- Develop and maintain business relationships through consultative sales and proactive outreach.
- Analyze financial statements, cash flow, and credit profiles to structure effective lending solutions.
- Collaborate with internal banking partners to deliver comprehensive financial strategies and exceptional client service.
- Drive portfolio growth through loan origination, deposit acquisition, and relationship expansion.
- Ensure compliance with lending regulations and bank policies while maintaining superior customer outcomes.
- Recognized as the Top Producing Small Business Specialist in North Dakota in 2025 for exceptional business development, loan production, and overall production revenue.
Branch Manager II/ NMLS Officer
U.S. Bank – Fargo Downtown
Fargo, ND
08.2022 - 03.2024
- Led all branch operations, including performance management, vault administration, cash shipments, and operational compliance.
- Analyzed branch performance reports and implemented strategies to improve efficiency and customer service outcomes.
- Recruited, trained, developed, and coached team members to achieve sales and service objectives.
- Drive growth in loan and deposit portfolios through customer acquisition and relationship expansion.
- Increased customer primacy through needs-based sales conversations and proactive account reviews.
- Successfully led branch closure activities and transition efforts associated with the opening of a new location.
- Served as a key point of contact between branch teams and leadership.
- Championed digital banking adoption through customer education and employee training initiatives.
Customer Relationship Consultant IV
U.S. Bank – Fargo South
Fargo, ND
06.2021 - 08.2022
- Managed opening procedures, vault controls, and daily operational responsibilities.
- Consistently achieved and exceeded personal production goals in lending, deposit, and credit card acquisition.
- Assisted customers with banking and lending solutions through consultative financial conversations.
- Conducted outbound business development and appointment-setting activities to generate new opportunities.
- Promoted digital banking tools and increased customer adoption of self-service technologies.
- Delivered exceptional customer service while balancing appointment-based and walk-in interactions.
- Recognized as a Top Performer in North Dakota in both 2021 and 2022 for outstanding performance in lending, deposit growth, pre-screen acceptance and Wealth Referrals.
Branch Manager
Town & Country Credit Union
Fargo, ND
08.2018 - 06.2021
- Directed branch operations and supervised branch staff to ensure service excellence and operational efficiency.
- Recruited, trained, coached, and evaluated employees while fostering a high-performance culture.
- Managed staffing schedules and day-to-day branch operations.
- Achieved annual membership growth goals through community outreach and relationship-building efforts.
- Built and managed consumer lending and deposit portfolios, including personal loans, auto loans, recreational loans, boat loans, credit cards, mortgages, and deposit products.
- Originated and managed SBA Paycheck Protection Program (PPP) loans during the COVID-19 pandemic.
- Implemented loss mitigation strategies and managed branch-originated collections efforts.
- Consistently met branch lending, deposit, and membership growth objectives.
Personal Lending Officer
Gate City Bank
Moorhead, MN
08.2015 - 08.2018
- Achieved quarterly and annual goals across multiple lending categories.
- Originated and managed personal, auto, construction, home improvement, and mortgage lending solutions.
- Opened and serviced personal and business deposit accounts.
- Balanced branch ledgers and maintained operational accuracy.
- Assisted with cash ordering, vault balancing, and branch cash management.
- Developed lasting customer relationships through proactive financial conversations and needs-based recommendations.
Education
Bachelor of Science - Mathematics
North Dakota State University
01.2014
Skills
- Small Business Banking
- Business Lending
- SBA Lending
- Consumer Lending
- Deposit Growth Strategies
- Relationship Management
- Business Development
- Branch Operations
- Sales Leadership
- Cash & Vault Management
- Digital Banking Adoption
Accomplishments
- Top Producer in Small Business Specialist in North Dakota, U.S. Bank (2025)
- Led the successful closure and conversion of the Fargo Downtown U.S. Bank branch into a new branch location.
- Originated and managed SBA PPP loan programs during the COVID-19 pandemic.
- More than 10 years of progressive banking leadership, lending, and business development experience.
- Demonstrated success in consumer lending, small business banking, deposit growth, customer acquisition, and team development.
Certification
- Nationwide Multistate Licensing System (NMLS) Registered
- Ongoing Banking, Lending, BSA, AML, and Fair Lending Compliance Training
Timeline
Small Business Specialist IV/ NMLS Officer
U.S. Bank
03.2024 - Current
Branch Manager II/ NMLS Officer
U.S. Bank – Fargo Downtown
08.2022 - 03.2024
Customer Relationship Consultant IV
U.S. Bank – Fargo South
06.2021 - 08.2022
Branch Manager
Town & Country Credit Union
08.2018 - 06.2021
Personal Lending Officer
Gate City Bank
08.2015 - 08.2018
Bachelor of Science - Mathematics
North Dakota State University