Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Franson

San Rafael ,CA

Summary

Dynamic and results-oriented professional with extensive experience in customer service and leadership, honed at Trader Joe's and Doral Academy Pebble. Excelled in fostering team collaboration and enhancing customer satisfaction through effective problem-solving and clear communication. Demonstrated initiative by improving student literacy and ensuring safety, showcasing a commitment to excellence and integrity.

Overview

8
8
years of professional experience

Work History

Crew Member

Trader Joe's
03.2024 - Current
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Teacher

Doral Academy Pebble
07.2021 - 06.2023
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Developed and implemented classroom routines to address varying student needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Cashier

Target
05.2017 - 09.2017
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Mentor

Boy and Girls Club Fresno
02.2017 - 09.2019
  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.

Education

Bachelor Of Liberal Arts - Liberal Arts

CSU Channel Island
Camarillo, CA
12.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Flexible Schedule
  • Integrity and Honesty
  • Initiative and Self-Motivation
  • Safety awareness
  • Verbal and written communication
  • Leadership Qualities

Timeline

Crew Member

Trader Joe's
03.2024 - Current

Teacher

Doral Academy Pebble
07.2021 - 06.2023

Cashier

Target
05.2017 - 09.2017

Mentor

Boy and Girls Club Fresno
02.2017 - 09.2019

Bachelor Of Liberal Arts - Liberal Arts

CSU Channel Island
Erik Franson