Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Erik Grytebust

Malone,New York

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Diligent [Desired Position] with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Dollar General
06.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Sales Associate

Aubuchon Hardware
06.2013 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Kmart, Sears Holding
02.2017 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Education

No Degree - Physical Education Teaching And Coaching

Onondaga Community College
Syracuse, NY
02-2019

High School Diploma -

Franklin Academy High School
Malone, NY
06-2015

Skills

  • Customer service
  • Problem-solving skills
  • Money handling
  • Listening skills
  • Team leadership
  • Multi-tasking strength
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Exceptional customer service
  • Relationship building
  • Staff training and development
  • Staff supervision
  • Cash handling
  • Flexible schedule
  • Staff management
  • Cash register operation
  • Stocking and receiving
  • Conflict resolution

Languages

Spanish
Limited Working

Timeline

Assistant Manager

Dollar General
06.2022 - Current

Sales Associate

Kmart, Sears Holding
02.2017 - 09.2017

Sales Associate

Aubuchon Hardware
06.2013 - 02.2022

No Degree - Physical Education Teaching And Coaching

Onondaga Community College

High School Diploma -

Franklin Academy High School
Erik Grytebust