Erik Guerra
Spring,TX
Summary
Accomplished Operations Supervisor with a proven track record at VLS Environmental Solutions, enhancing operational efficiency and employee productivity by over 20%. Expert in operations management and staff development, I excel in fostering team unity and driving significant improvements in production quality. My strategic planning and problem-solving skills have consistently resulted in increased customer satisfaction and cost savings.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Energetic and resourceful individual with strong leadership abilities and collaborative mindset. Possesses understanding of operational processes and effective team management, demonstrated by excellent organizational and problem-solving skills. Driven to optimize workflow and enhance team productivity to achieve operational excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations Supervisor
VLS Environmental Solutions
11.2018 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
- Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Interceded between employees during arguments and diffused tense situations.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Operator
VLS Environmental Solutions
06.2002 - 07.2011
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
Service Technician
Kwik Kar Oil And Lube
06.2001 - 05.2002
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Education
GED -
Alief Elsik High School
Houston, TX07-1997
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Inventory coordination
- Workflow optimization
- Production
- Quality assurance
- Project planning
- Root-cause analysis
- Delegation
- Scheduling coordination
- Risk management
- Operational planning
- Incident reporting
- Cost control
- Employee engagement
- Budgeting and cost control strategies
- Productivity management
- Multitasking and organization
- Team leadership
- Employee supervision
- Decision-making
- Goal setting
- Microsoft office
- Coaching and mentoring
- Workflow planning
- Relationship building
- Staff training
- Staff development and training
- Scheduling
- Handling complaints
- Documentation and recordkeeping
- Strategic planning
- Report writing
- Performance improvement
- Phone and email etiquette
- New hire orientation
Certification
- Forklift Certification
- Confined Space rescue
- Golden Triangle Crane and Rigging
- Train the trainer program
- DOT Hazmat & RCRA Hazardous waste
- First Aid Certification
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Operations Supervisor
VLS Environmental Solutions
11.2018 - Current
Operator
VLS Environmental Solutions
06.2002 - 07.2011
Service Technician
Kwik Kar Oil And Lube
06.2001 - 05.2002
GED -
Alief Elsik High School
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