Erik Hanell
Hico,TX
Summary
Proven leader in operations management, adept at enhancing tenant satisfaction and streamlining property maintenance for companies like Goldfarb Properties. Skilled in vendor management and preventive maintenance, with a knack for fostering strong tenant relations and achieving significant improvements in operational efficiency. Demonstrates exceptional oral and written communication, ensuring clear, effective team and client interactions. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
26
26
years of professional experience
Work History
Director of Operations
Goldfarb Properties
05.2009 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Oversaw and coordinated construction projects with multiple vendors.
- Ensured all state and federal regulations were followed.
- Kept accurate and detailed records of all work done.
- Responsible for hiring and termination of personnel
- Contract negotiations and enforcement with sub contractors
- Chaired weekly or monthly meetings with owners and management
- Worked within both budgetary guidelines
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Construction Superintendent
Dala Construction
10.2007 - 10.2009
- Supervised field crews to maximize quality and work efficiency.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Delivered projects ahead of schedule by developing efficient construction processes and coordinating teams effectively.
- Coordinated pre-construction activities such as site assessments, permitting procedures, and material procurement to expedite start of new projects effectively.
- Enhanced safety on job sites by conducting regular inspections and enforcing compliance with OSHA regulations.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Maintained accurate records related to project progress reports, change orders, subcontractor agreements, invoices for timely submission to clients or regulatory agencies when required.
- Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.
- Increased customer satisfaction by maintaining open lines of communication, addressing concerns promptly, and ensuring quality work throughout project lifecycle.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Complied with safety protocols in plan coordination, eliminating potential risks.
- Reduced downtime on construction sites through proactive maintenance planning and quick resolution of equipment issues.
- Inspected completed work to verify quality standards and compliance with criteria.
Assistant Superintendent
Monroe Construction
10.2005 - 02.2007
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed projects from procurement to commission.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Negotiated and managed third-party contracts related to project deliverables.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
Foreman
Art of the State General Contractors
07.2003 - 08.2005
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Reviewed project details to specify correct materials and equipment for job sites.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Provided comprehensive training for new employees, ensuring their rapid integration into team dynamic.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
- Championed company values through consistent modeling of ethical behavior and adherence to corporate policies.
- Assisted in recruitment process for new team members, selecting candidates who demonstrated aptitude for success within organization.
- Strengthened vendor relationships, ensuring consistent supply and quality of materials.
- Developed robust quality control system, significantly reducing rework and customer complaints.
- Mitigated risk, identifying potential issues early and developing contingency plans.
Facility Manager
Antioch University
03.1999 - 12.2002
- Supervised staff in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Managed team of maintenance staff, fostering culture of excellence and quick response to repair needs.
- Negotiated contracts with vendors to secure quality services at competitive prices.
- Maintained facility grounds, equipment, and safety compliance.
- Prepared reports and schedules with accuracy.
- Ordered, maintained and distributed supplies and inventory.
- Reviewed and oversaw construction and renovation projects.
Education
Bachelor of Science - Mechanical Engineering
Calpoly
Pomona, CAAssociate Of Science - Engineering (Pre-Engineering)
West Los Angeles College
Culver City, CA06.2005
Aviation Maintenance Technology - Airframe And Power Plant
West Los Angeles College
Culver City, CA10.2003
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Tenant relations
- Staff Management
- Old construction renovation
- Maintenance knowledge
- Maintenance Scheduling
- Administrative Support
- Buyout
- Tenant and eviction laws
- Vendor Management
- Multi-family property management
- Financial budgeting and reporting
- Property Management Expertise
- Maintenance Coordination
- Contract Negotiation
- Preparing property agreements
- Grounds Maintenance
- Compliance Monitoring
- Property accountability
- Preventive Maintenance
- Apartment Maintenance
- Building operations
- New Construction
- Knowledge of building codes
- Decision-Making
- Administrative Leadership
- Creative and Adaptable
- Operations Management
- Repair Planning
- Grounds and Facility Inspection
- Maintenance Management
- Staff Coordination
- Capital Projects Management
- Maintenance Oversight
- Tracking operating expenses
- Work Planning
- Local and State Laws
- Fleet maintenance
- Appliances repair
- HVAC maintenance and repair
- Electrical installation and repairs
- Plumbing installation and repairs
- Cost Control
- Workforce Planning
- Risk Mitigation
- Resource Allocation
- Capital Spending
- Advanced mechanical aptitude
- Extensive knowledge of trades and construction methods
Timeline
Director of Operations
Goldfarb Properties
05.2009 - Current
Construction Superintendent
Dala Construction
10.2007 - 10.2009
Assistant Superintendent
Monroe Construction
10.2005 - 02.2007
Foreman
Art of the State General Contractors
07.2003 - 08.2005
Facility Manager
Antioch University
03.1999 - 12.2002
Bachelor of Science - Mechanical Engineering
Calpoly
Associate Of Science - Engineering (Pre-Engineering)
West Los Angeles College
Aviation Maintenance Technology - Airframe And Power Plant
West Los Angeles College
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