Highly motivated Customer Service Representative with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Price changes and inventory.
Placing orders and receiving truck.
Bookkeeping, handling safe, counting down tills.
Coached and mentored new team members.
Maintained display, and prep and storage areas in clean and orderly condition.
Assisted customers with all product questions.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Stocked, tagged and displayed merchandise as required.
Mentored new team members on sales software system operation.
Handled money on a daily basis and counted tills down every night.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Logged hours, mileage and order-related activities with company's app to maintain detailed records.
Stayed in constant communication with dispatching team to quickly respond to delivery updates.
Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
Sold a wide variety of power tools, hand tools, and heavy equipment.
Strong product knowledge on brands such as Milwaukee and Dewalt.
Cashiering
Answering Phones
Greeting Customers
Was in charge of certain displays within the store and organizing them.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Educated customers on promotions to enhance sales. Tracked stock using company inventory management software.
Fixing and maintaining equipment
Troubleshooting issues
Understanding product knowledge
Communicating with customers
Answering customers questions
Troubleshooting issues
Use of power tools and hand tools
Making sales and selling new equipment
Fixed and maintained equipment
Commercial and residential work
Understanding product knowledge
Communicating with customers
Answering customers questions
Troubleshooting issues
Use of power tools and hand tools
Working with others and completing projects on time
Making sales and selling new equipment
Making sales and customer relations
Cleaning and stocking shelves
Assembling machinery for sale
Selling items in the store including tools/powertools
Answering Phone
Greeting Customers
Making deliveries to homeowners
Cashiering
Cutting keys
Mixing paint and stain
Doing Inventory
Removal and installation of flooring
Used a lot of tools such as brad nailers, hand tools, wet saws, and construction equipment
Installed residential and commercial
Communicated with customers on how they wanted the job to be done
In charge of managing a store
Learned customer relations and customer service
Calling distributors and ordering inventory
Shipping products to customers in and out of state
Manager duties such as cleaning store, stocking shelves, and opening and closing the store
Helping customers with their goals
Certified nutritionist and dietary aid I helped people daily and had to have very good communication skills