Erik Juarez
San Antonio,TX
Summary
Dynamic individual with hands-on experience in marketing and customer service and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
Work History
Marketing Assistant
Farmers Insurance
12.2021 - 05.2023
- Assisted in developing marketing materials for campaigns and promotions.
- Helped coordinate events and promotional activities to enhance brand visibility.
- Supported social media management by scheduling posts and engaging with followers.
- Collaborated with team members on project planning and execution strategies.
Restaurant Waiter
Cheddars Restaurant
07.2020 - 12.2021
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Managed multiple tables efficiently, maintaining a high level of organization during peak hours.
- Assisted in training new waitstaff on restaurant protocols and service standards.
- Monitored dining areas for cleanliness, ensuring a welcoming environment for guests.
- Handled cash transactions accurately, processing payments and managing tips effectively.
- Received positive feedback from guests, contributing to improved customer satisfaction ratings.
- Cultivated warm relationships with regular customers.
Restaurant Waiter
Chilli's Grill & Bar
03.2019 - 06.2020
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Education
No Degree - Paramedic
South Texas College
Weslaco, TXHigh School Diploma -
La Feria High School
La Feria, TX05-2018
Skills
- Strong Relationship Building Skills- able to build a strong rapport with customers and peers
- Exceptional Communication Skills- able to clearly express myself verbally and in writing with coworkers and customers
- Strong Problem Solving Skills- able to identify problems,
handle challenges, and find
solutions effectively
- Strong Leadership Skills- organizing and motivating a team
to achieve a set goal - Teamwork Skills -work effectively with coworkers to achieve a common goal
Languages
Spanish
Timeline
Marketing Assistant
Farmers Insurance
12.2021 - 05.2023
Restaurant Waiter
Cheddars Restaurant
07.2020 - 12.2021
Restaurant Waiter
Chilli's Grill & Bar
03.2019 - 06.2020
No Degree - Paramedic
South Texas College
High School Diploma -
La Feria High School