Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Keene

Mesa,AZ

Summary

Passionate Pastor bringing more than 7 years' expertise in cultivating and shepherding community. Successful providing discipleship, welcoming new members, leading worship, facilitating pastoral care and preaching to community. Accomplished in contributing to spiritual formation and disciple-making efforts. Excited to bring talent and spiritual leadership to growing church. Committed to creating thriving community and guiding individuals transformed by gospel. Looking forward to partnering with and growing with a new body of Christ- Followers.

Overview

13
13
years of professional experience

Work History

Youth And Worship Pastor

CV First
04.2022 - 10.2023
  • Recruited volunteers for choirs and worship teams.
  • Performed as versatile vocalist and instrumentalist to support worship services.
  • Coordinated music and special vocals for worship services.
  • Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.

Warehouse Worker

Tiger Claw
Fremont, CA
11.2021 - 04.2022
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Reviewed completed orders for quality and accuracy.
  • Set up and operated printing press machines.
  • Consistently lifted materials weighing as much as 70 pounds
  • Loaded, unloaded, and moved material to and from storage and production areas

Sub-Contractor

Delphin Hospitality
State College, PA
11.2020 - 08.2021
  • Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Worked with speed and accuracy to consistently meet production standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Worked to achieve desired results and project completion, successfully completing 2 projects on time and budget.

Delivery Driver

Amazon
Fremont, CA
08.2020 - 11.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Loaded truck and properly secured items to prevent damage for over 180 deliveries per day.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Senior / Worship Pastor

Petaluma Christian Church
Petaluma, CA
12.2015 - 01.2020
  • Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Officiated special services such as weddings, funerals, baptisms and nursing home services.
  • Provided spiritual care through visitation, counseling and prayer.
  • Led programs such as worship, study, fellowship and service opportunities.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Provided spiritual and administrative leadership to church, including managing daily operations, administering annual budget, delivering compassionate pastoral care to community and leading worship services, ordinances, funerals and weddings.
  • Supervised volunteer staff of education, youth, pastoral care, and older adult ministry programs.

Physical Education Instructor

McKinley Elementary School
Petaluma, CA
10.2016 - 06.2017
  • Conveyed health and well-being concepts beyond physical fitness.
  • Taught physical education classes covering exercise strategies, sports and safety.
  • Assessed student physical fitness levels and adjusted objectives according to successes.
  • Managed and maintained school equipment and facility grounds.
  • Assessed student comprehension through regular quizzes, tests and assignments.
  • Provided one-on-one attention to students, while maintaining overall focus on entire group.
  • Administered and graded tests and assignments to evaluate students' progress.

Security Officer

Allied Barton At Google
Palo Alto, CA
08.2015 - 12.2015
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Reported suspicious activities and persons to law enforcement.
  • Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Call Center Representative

Milestone Powered
Sunnyvale, CA
06.2014 - 07.2015
  • Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
  • Educated customers how to use company systems, complete forms and obtain desired services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Resolved customer complaints and addressed emergency requests and needs.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Conferred with customers about concerns with products or services to resolve problems.

Call Center Representative

Santa Clara County Federal Credit Union
San Jose , CA
07.2013 - 06.2014
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered customer questions regarding merchandise and pricing.
  • Educated customers on product and service details and information.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Organized and removed online banking files no longer in use.

Sales Associate

Guitar Center
Santa Clara, CA
12.2012 - 07.2013
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Educated customers on promotions to enhance sales.

Dishwasher/ Stocker/ Prep Cook

Bon Apptit Management Company At Google
Mountain View, CA
08.2010 - 08.2012
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Prepared ingredients for menu items.
  • Cooked all menu items according to specified instructions.
  • Practiced proper safety and sanitation standards.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Prepared average of 6 menu items per shift.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Performed inventory control, such as counting and stocking merchandise.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Education

GED -

Santa Rosa Junior College
Santa Rosa, CA
03.2017

Biblical Science of Ministerial Arts - Biblical Studies

Christian Worship Center Bible Institute
San Jose, CA
06.2010

Bachelor of Applied Studies - Biblical Studies

Trinity College of The Bible And Theological Sem.
Evansville, Indiana
12.2022

Skills

  • Communications
  • Customer Service
  • Guest relations
  • Shipping and receiving
  • Maintenance and Repair
  • Technical Support
  • Shipping and packaging

Timeline

Youth And Worship Pastor

CV First
04.2022 - 10.2023

Warehouse Worker

Tiger Claw
11.2021 - 04.2022

Sub-Contractor

Delphin Hospitality
11.2020 - 08.2021

Delivery Driver

Amazon
08.2020 - 11.2020

Physical Education Instructor

McKinley Elementary School
10.2016 - 06.2017

Senior / Worship Pastor

Petaluma Christian Church
12.2015 - 01.2020

Security Officer

Allied Barton At Google
08.2015 - 12.2015

Call Center Representative

Milestone Powered
06.2014 - 07.2015

Call Center Representative

Santa Clara County Federal Credit Union
07.2013 - 06.2014

Sales Associate

Guitar Center
12.2012 - 07.2013

Dishwasher/ Stocker/ Prep Cook

Bon Apptit Management Company At Google
08.2010 - 08.2012

GED -

Santa Rosa Junior College

Biblical Science of Ministerial Arts - Biblical Studies

Christian Worship Center Bible Institute

Bachelor of Applied Studies - Biblical Studies

Trinity College of The Bible And Theological Sem.
Erik Keene